Emily Lucas
Fort Collins
Summary
Compassionate caregiver with experience at Home Instead, skilled in elderly care and problem-solving. Proven ability to enhance clients' quality of life through respectful support and strong relationships. Recognized for maintaining high cleanliness standards and effectively managing time to ensure clients' needs are met with empathy and attention to detail.
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Caregiver
Home Instead
08.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Barista
Kennedy Coffee
08.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Customer Service Representative
Walmart
06.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2023
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Attention to detail
- Friendly and outgoing
- Opening and closing duties
Timeline
Caregiver
Home Instead
08.2024 - Current
Barista
Kennedy Coffee
08.2023 - 11.2023
Customer Service Representative
Walmart
06.2022 - 08.2023
High School Diploma -
Bentonville High School
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