EMILY HOWARD
Aurora
Summary
Dynamic professional offering years of diverse work experience to support tactical and strategic organizational needs. Ability to work independently or in a team environment to effectively meet the mission and goals of the organization with precise attention to detail, culture and enthusiasm.
Overview
25
25
years of professional experience
Work History
Operations Manager/Accounting
Action Machinery International
Englewood
01.2024 - Current
- Bank Account Management: Monitored daily ACH deposits and withdrawals, ensuring timely review of Positive Pay exceptions to prevent discrepancies.
- Accounts Payable & Receivable: Efficiently processed vendor invoices and customer billing through Sage. Managed check deposits and credit card payments, ensuring accurate and timely entry into accounting systems. Provided support with collections, warranty journal entries, and additional responsibilities.
- Payroll & Benefits Administration: Processed bi-monthly payroll, including commission calculations. Submitted 401(k) contributions to Vanguard, ensuring compliance with company policies.
- Financial Reporting & Analysis: Generated Aged Payables reports and prepared AP spreadsheets for approval three times per month. Conducted intercompany transfers and managed monthly financial reporting, including Balance Sheets, Income Statements, and inventory tracking.
- Expense Management: Downloaded and managed Amex reports, coordinating with employees to ensure accurate Concur entries. Reconciled bank statements and managed sales tax filings for multiple jurisdictions.
- Project Management: Procured down payments at the inception of sales and managed project timelines.
- Customer Service & Invoicing: Fielded customer inquiries, processed service reports, and managed invoicing for machine orders, ensuring a high level of customer satisfaction.
- Compliance & Audits: Managed insurance audits and sales tax filings for multiple locations. Handled employee onboarding and tracked vacation and sick leave balances.
Practice Administrator
Periodontal Associates
Aurora
02.2017 - 12.2023
- Facilitated an efficiently operated and successful and long-standing dental specialty practice while leading and supervising 25+ direct reports across all departments to ensure the continued delivery of high-quality patient care and seamless business operations.
- Guided the practice to record setting collections, +1M profits in less than 3 years, 33% increases in collections every year, with a trajectory of forward growth. Procured 1.7M in forgiven funds and grants.
- Managed collections, setting best business practices regarding accounts receivable, and keeping the percentage of collections at an all-time low. From 24% to 6-10% overall collections over time.
- Compiled necessary data for accurate financial reporting, closely working with tax accountants to ensure taxes were done efficiently and timely, and completed accounting and bookkeeping for the practice, maintaining 10 books for various entities.
- Conducted internal audits, GL Entries, maintaining files, all general bookkeeping functions, reconciliations, banking, investments, forecasting, resolve matters with the IRS and State, tax preparation including the completion of quarterly and annual county use and sales tax mandatory reports and audits.
- Monitored and remained comprised and at the forefront of setting financial goals for the team and lead them to successfully exceeding practice goals on a continuous basis. Goals increased by a minimum of 10% quarterly, original goal for a quarter was set at 750k and increased to 1.2M.
- Facilitated change management with incoming associate doctors, collaboration with partner acquisitions into the practice, filing appropriate paperwork, maintain confidentiality for all sensitive information handled for the practice, patient retention planning, leading with a focus on excellence and employee retention, advising partners.
Operations Manager
Comfort Technologies
Castle Rock
06.2008 - 02.2017
- Spearheaded 750K in sales and saw 20% increases in sales on an annual basis. Reviewed and analyzed sales and gross profit contributions for each category and individual service, making sure accuracy and completion of work is a priority and assist corporate management in the effective discharge of their responsibilities by furnishing analysis and recommendations concerning operational activities.
- Collaborated with contractors to ensure timely and accurate bids on jobs while maintaining relationships with customers and contractors and created efficiencies for smooth transactions.
- Administered payroll and payroll taxes, code general ledger, make journal entries, and reconcile operating bank account, along with all daily operational tasks. Managed employees, and delegate tasks, ensure work is done in a complete and timely manner, manage travel for various employees working around the state and in various other states, ensuring easy travel and all necessary travel documents, along with daily filing and organization with careful attention to details.
- Scheduled necessary training for employees on an ongoing basis to meet compliance requirements, daily calls to customers regarding payments and or questions regarding their service, maintaining companies' fleet, ensuring all necessary insurance, maintenance and coverages are in place.
Special Assets Officer
First Community Bank
Colorado Springs
12.2000 - 06.2008
- Maintained extensive relationships with legal community, court personnel, title companies, and realtors.
- Managed a 20M commercial foreclosure portfolio, set actions to recover the maximum in profit for the bank. Reduced residential real estate delinquency rates to historically low percentages on a continuous basis, under 10% of portfolio, increasing collections by 710K over time.
- Managed all foreclosures files, including preparing for legal counsel, preparation of bid figures for sales, securing of property, monitoring property through sale fruition. Remained educated and informed of industry regulations including FDCPA and FCRA, bankruptcy, legal and foreclosure regulations, and procedure.
Education
B.A - Business
University of Colorado at Colorado Springs
Colorado Springs, COSkills
- Operations Management
- Human Resources
- General Ledger Accounting
- Conflict resolution
- Forecasting
- AP/AR and Reconciliations
- Budget preparation
- QuickBooks
- Peachtree
- Quickento
Timeline
Operations Manager/Accounting
Action Machinery International
01.2024 - Current
Practice Administrator
Periodontal Associates
02.2017 - 12.2023
Operations Manager
Comfort Technologies
06.2008 - 02.2017
Special Assets Officer
First Community Bank
12.2000 - 06.2008
B.A - Business
University of Colorado at Colorado Springs