Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Emily Baldridge

Colorado Springs

Summary

Dynamic professional with extensive experience in customer service at Texas T-Bone Steakhouse. Proven ability to enhance guest satisfaction through effective communication and conflict resolution. Skilled in project management and compassionate care, demonstrated while supporting clients as a Personal Caregiver. Committed to fostering positive relationships and ensuring seamless operations in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Waitress

Texas T-Bone Steakhouse
Colorado Springs
01.2024 - Current
  • Processed payments using POS systems, ensuring smooth transactions.
  • Provided friendly and efficient service to enhance guest dining experiences.
  • Handled customer inquiries and resolved issues to maintain satisfaction levels.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Personal Caregiver

Vanessa Golden
Colorado Springs
01.2020 - Current
  • Provided compassionate care for a neighbor diagnosed with multiple sclerosis, enhancing daily living quality.
  • Assisted with daily activities, including cooking, cleaning, and home improvement tasks.
  • Cultivated a trusting relationship through consistent support and communication.
  • Completed various home improvement projects, such as gardening, organizing, and upholstery.

Property Management Consultant

Baldridge Rentals
Colorado Springs
01.2020 - Current
  • Maintained close communication with landlords regarding their needs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Prepared houses for future tenants through cleaning and repairs, ensuring readiness for occupancy.

Restaurant Hostess

Texas T-Bone Steakhouse
Colorado Springs
05.2022 - 01.2024
  • Greeted guests warmly upon arrival for a positive dining experience.
  • Assisted servers by coordinating table assignments and managing customer flow
  • Trained new host staff on customer service protocols and procedures.
  • Cleaned, restocked, and managed the front efficiently

Education

Bachelor of Arts - Integrative Physiology

University of Colorado At Boulder
Boulder, CO
05-2028

Skills

  • Customer service
  • Effective communication
  • Time management
  • Project management
  • Conflict resolution
  • Compassionate
  • Patient care

Affiliations

  • Volunteer at a faith-based organization called Crossfire Ministries
  • College Intramural Tennis
  • A part of pre-health, Integrative Physiology, American Medical Student Association, and Intervarsity club

Accomplishments

  • University of Colorado Boulder Arts and Sciences Honors Program

References

References available upon request.

Timeline

Waitress

Texas T-Bone Steakhouse
01.2024 - Current

Restaurant Hostess

Texas T-Bone Steakhouse
05.2022 - 01.2024

Personal Caregiver

Vanessa Golden
01.2020 - Current

Property Management Consultant

Baldridge Rentals
01.2020 - Current

Bachelor of Arts - Integrative Physiology

University of Colorado At Boulder
Emily Baldridge