Emilie Titchen
Denver
Summary
Detail-oriented and driven with expertise in problem solving and managing daily functions.
Overview
11
11
years of professional experience
Work History
self serve co-worker
IKEA
05.2023 - Current
- Communicate with diverse customers, build rapport and long-term relationships, and achieve customer satisfaction.
- Coordinate with other departments to identify process gaps and develop solutions, resulting in better customer experiences and higher sales.
- Complete online trainings and implement gained knowledge.
- Assist customers and co-workers in times of need to assure all necessary tasks are completed.
counter sales
Tide Dry Cleaners
03.2019 - 03.2022
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Listened to customer needs and desires to identify and recommend optimal services.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
delivery driver
Fresh Brothers
07.2018 - 02.2019
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Provided excellent customer service.
- Delivered orders in a timely manner.
- Helped to prepare salad and hot food orders.
- Picked up items from other locations when necessary.
residential tech
Living Rebos
08.2015 - 04.2018
- Offered and documented treatment consent forms in patient health records.
- Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
- Maintained appropriate staff/client boundaries.
- Kept accurate logs of client behaviors and medications in accordance with HIPAA regulations.
- Performed and recorded urinalysis and blood alcohol results.
- Held clients accountable for their actions while making sure they understood and respected staff's decisions.
- Regularly communicated with clinical staff to ensure the most effective individual treatment procedures.
support staff
Drug Abuse Prevention Center
05.2014 - 06.2015
- Offered and documented treatment consent forms in patient health records.
- Demonstrated clear written and oral communications skills when working with health care professionals and patients.
- Maintained appropriate staff/client boundaries.
- Kept accurate logs of client behaviors and medications in accordance with HIPAA regulations.
- Aided coworkers who were less computer literate after merging companies and switching to a new system.
Education
business
Lower Columbia College
Longview, WA10-2012
Toutle Lake High School
Toutle, WASkills
- detail oriented
- experience learning/training others on new systems
- quick learner
- actively seeks out experienced associates in unfamiliar territory
Timeline
self serve co-worker
IKEA
05.2023 - Current
counter sales
Tide Dry Cleaners
03.2019 - 03.2022
delivery driver
Fresh Brothers
07.2018 - 02.2019
residential tech
Living Rebos
08.2015 - 04.2018
support staff
Drug Abuse Prevention Center
05.2014 - 06.2015
business
Lower Columbia College
Toutle Lake High School
Similar Profiles
Melissa SengsouvanhMelissa Sengsouvanh
Sales Assistant at IKEASales Assistant at IKEA
Sarah HodgeSarah Hodge
Customer Returns Agent at IKEACustomer Returns Agent at IKEA
Ryon HancockRyon Hancock
Order Picker at IKEAOrder Picker at IKEA
Kyra HayesKyra Hayes
Remote Customer Service Representative at IKEARemote Customer Service Representative at IKEA
Jahron GenoskyJahron Genosky
Logistics Processor at Nordstrom RackLogistics Processor at Nordstrom Rack