Programming with Python
Emellerson Garzón Delgado
Student
Santiago De Cali
Summary
Dynamic leader with proven success in operations management and team leadership at 40 Copas. Excelled in enhancing customer satisfaction and mentoring staff, significantly improving service delivery and operational efficiency. Skilled in strategic planning and decision-making, adept at driving performance and profitability with a focus on achieving outstanding results.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Manager
40 Copas
Santiago De Cali, Departamento del Valle del Cauca
01.2024 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Chief of Staff
Tibiri Tabara
Santiago De Cali, Departamento del Valle del Cauca
07.2022 - 11.2023
- Welcoming guests warmly as they arrive.
- Confirming reservations and managing the seating arrangement to maximize efficiency and comfort.
- Handling complaints or special requests with professionalism.
- Providing guidance and resolving staff issues, including training and mentoring.
- Arranging accommodations for special events like concerts or private parties.
- Ensuring that such events run smoothly and leave a lasting positive impression.
Education
Currently Studying - Banking And Finance
Universidad Del Valle
Santiago De Cali, Colombia 05.2001 -
High School Diploma -
INSTIUTO NUESTRA SEÑORA DE LA ASUNCIÓN
Santiago De Cali, Colombia 05.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Software
Timeline
Manager
40 Copas
01.2024 - 10.2024
Chief of Staff
Tibiri Tabara
07.2022 - 11.2023
Currently Studying - Banking And Finance
Universidad Del Valle
05.2001 -
High School Diploma -
INSTIUTO NUESTRA SEÑORA DE LA ASUNCIÓN
05.2001 -
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