Emelie Rosenberg
Littleton
Summary
Experienced Lifeguard versed in safety protocols, leadership, and guest satisfaction. Offered strong motivation and encouraged others to work hard while remaining a positive work environment. Strong communicator and team player with superior work ethic.
Overview
3
3
years of professional experience
Work History
Lead Lifeguard
Ken Caryl Metropolitan District
03.2023 - 09.2023
- Ensured swimmer safety by diligently monitoring pool activities and enforcing rules and responded to emergencies with swift action, providing first aid and CPR when necessary.
- Assisted in the successful training of new lifeguards, sharing expertise and best practices, in addition to testing and managing the skills of new guards.
- Helped coordinate and manage special events at the facility, contributing to positive community experiences for both the public and staff.
- Conducted regular pool maintenance tasks, ensuring a clean and safe swimming environment for patrons.
- Maintained accurate records of incidents, attendance, and other relevant information for management review.
- Practiced strong communication skills when working guest service shifts by ensuring all guests were happy and well attended to.
- In charge of all patron-staff communications to maintain a calm, diligent, and enjoyable experience for guests, especially in emergency or weather related circumstances.
Lifeguard
Ken Caryl Metropolitan District
03.2022 - 09.2022
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Promoted water safety awareness with educational presentations to community groups.
Summer Camp Director
Self-employed
04.2020 - 09.2020
- Enhanced camper experience by developing and implementing diverse and engaging programs for various age groups.
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Directed all finances by managing profit and wages for the other employees in addition to budgeting for all activities and materials.
- Main coordinator for parent relationships along with promotion and advertisement for the camp.
- Developed strong relationships with local community organizations to enhance partnerships and increase camp visibility.
- Evaluated program success using feedback from campers, parents, and staff to make informed improvements for future seasons.
- Fostered a culture of teamwork among staff members through regular team-building activities and open communication channels.
- Established clear expectations regarding camper behavior rules while promoting a positive atmosphere conducive to learning.
Education
High School Diploma -
Valor Christian High School
Highlands Ranch, Colorado05.2024
Skills
- CPR & First Aid
- Staff Supervision
- Conflict Resolution/ Problem Solving
- Customer Service
- Leadership
- Team Collaboration
- Adaptability and Flexibility
- Attention to Detail
Timeline
Lead Lifeguard
Ken Caryl Metropolitan District
03.2023 - 09.2023
Lifeguard
Ken Caryl Metropolitan District
03.2022 - 09.2022
Summer Camp Director
Self-employed
04.2020 - 09.2020
High School Diploma -
Valor Christian High School
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