Emanuel Garibay
Denver
Summary
Implementation Specialist with a strong instructional mindset and a passion for visual learning. Experienced in designing and delivering structured onboarding for SaaS clients, simplifying complex product concepts into clear, step-by-step instruction. Known for taking initiative beyond role scope, including Spanish-language onboarding and collaboration with Marketing on product content. Self-taught video editor and fast learner seeking to transition implementation expertise into impactful instructional video design.
Overview
4
4
years of professional experience
Work History
Implementation Specialist
Restaurant365
Denver
01.2024 - Current
- Lead onboarding and training for 10–20 concurrent SaaS clients, ensuring successful adoption through structured, learner-focused instruction.
- Translate complex accounting and payroll workflows into clear, repeatable explanations aligned with defined learning objectives.
- Independently onboarded multiple clients in Spanish, expanding accessibility and adoption in a capacity not formally offered within the implementation program.
- Collaborate with Marketing to provide product knowledge and instructional content used for customer education and advertising initiatives.
- Serve as Customer Success migration lead for Alliance Payroll integrations, acting as the primary point of contact for early migrations into new mapping and auto-sync experiences.
- Deliver white-glove support for early adopters, helping refine instructional approaches and establish scalable, customer-led onboarding models.
- Document workflows, training patterns, and common client challenges to improve consistency and reusability of instructional materials.
- Manage timelines, priorities, and deliverables across multiple projects while maintaining quality and customer satisfaction.
Conversion Accountant
RASI – Restaurant Accounting Solutions, Inc.
Littleton
03.2023 - 01.2024
- Onboarded and trained new clients on systems, workflows, and best practices, supporting strong adoption and retention.
- Migrated historical accounting data and payroll histories into new platforms with accuracy and consistency.
- Contributed to standardized onboarding processes to improve efficiency and learning outcome
Senior Accountant
RASI
Littleton
06.2022 - 03.2023
- Reviewed financial statements and balance sheets, identifying anomalies and communicating findings clearly to clients.
- Analyzed bank reconciliations and supported clients through structured reviews and corrective actions.
- Maintained detailed documentation to support recurring client education.
Payroll Processing Manager
RASI
Littleton
02.2022 - 06.2022
- Audited and processed payroll submissions for 200+ clients while maintaining accuracy and compliance.
- Trained new staff and clients on systems and daily operational workflows.
- Served as escalation point for payroll-related issues, resolving problems efficiently.
Accounting Clerk
RASI
Littleton
08.2021 - 02.2022
- Processed payroll, accounts payable, inventory, and sales for 200+ clients.
- Audited and ran financials on a weekly basis.
- Educated clients on accounting procedures to improve system understanding and business practices.
Education
Bachelor of Science - Business Administration Concentration: Accounting
Colorado State University
Fort Collins, CO07-2021
Skills
- Instructional Content Development
- Scriptwriting & Step-by-Step Narratives
- Storyboarding & Learning Alignment
- SaaS Client Onboarding & Enablement
- Video Editing (Self-Directed Learning)
- Motion & Visual Content Fundamentals
- Project & Time Management (High Volume)
- Asset Organization & Content Reusability
- AI-Assisted Workflow Optimization
- Bilingual Instruction (English & Spanish)
Timeline
Implementation Specialist
Restaurant365
01.2024 - Current
Conversion Accountant
RASI – Restaurant Accounting Solutions, Inc.
03.2023 - 01.2024
Senior Accountant
RASI
06.2022 - 03.2023
Payroll Processing Manager
RASI
02.2022 - 06.2022
Accounting Clerk
RASI
08.2021 - 02.2022
Bachelor of Science - Business Administration Concentration: Accounting
Colorado State University