Elvira Estela Brito
Denver,CO
Summary
Dynamic professional with extensive experience in fast-paced customer service environments. Known for strong teamwork and adaptive problem-solving skills, contributing to success and efficiency. Always prompt and ready to work, help team, and exceed guest expectations.
Overview
14
14
years of professional experience
Work History
Banquet Server
Maggiano's Restaurant
Greenwood Village, CO
01.2025 - Current
- Deliver exceptional service during private events, ensuring guest satisfaction and seamless operations for over events up to 170 guests.
- Assist in setup and breakdown of banquet functions, maintaining organization and efficiency across group of 12 banquet servers.
- Increased daily average check by through strategic upselling of appetizers and premium cocktails.
- Collaborate with 30 restaurant staff to coordinate timely food service for large groups.
- Adapt quickly to diverse event requirements, demonstrating flexibility in high-pressure situations.
- Adhere to all health and food safety regulations while serving food and beverages.
- Resolve customer complaints promptly, maintaining a positive review rating on Yelp.
Seasonal Assistant Cashier
Costco
Centennial, CO
11.2025 - 02.2026
- Handled customer purchases gently and loaded their products into their carts.
- Assisted over 100 daily customers with inquiries, providing excellent service and product knowledge.
- Maintained cleanliness and organization of checkout areas for customers and coworkers.
- Received outstanding customer reviews on my attention to detail and customer service.
Kitchen Staff Member
Blue Hummingbird GF Foods
Denver, CO
03.2025 - 08.2025
- Prepared over 50 different recipes according to established recipes and specifications.
- Maintained cleanliness and organization of kitchen workspace in compliance with gluten-free health standards.
- Operated kitchen equipment, such as ovens and mixers, safely and efficiently, ensuring proper use and maintenance.
- Trained new 10 staff on kitchen protocols, safety procedures, and food handling practices.
- Translated supervisor instructions from English to Spanish to 25 staff.
Kitchen Manager
Pastamore
Denver, CO
08.2012 - 01.2025
- Oversaw daily kitchen operations, ensuring compliance with gluten free and standard health and safety regulations.
- Managed inventory levels, optimizing stock usage to minimize waste and control costs by 14%.
- Conducted regular performance evaluations for 8 people, providing constructive feedback to enhance team productivity.
- Collaborated with management to develop strategies for increasing restaurant profitability.
- Trained and mentored kitchen staff, fostering a collaborative and efficient work environment.
- Developed and implemented standard operating procedures for food preparation and quality.
- Scheduled and received 20 weekly food deliveries, adhering to budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records to maintain gluten-free certificate.
Skills
- Strong teamwork
- Customer service
- Food service
- Adaptive problem solving
- Punctual and reliable
- Resiliency
- Clear communication
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Seasonal Assistant Cashier
Costco
11.2025 - 02.2026
Kitchen Staff Member
Blue Hummingbird GF Foods
03.2025 - 08.2025
Banquet Server
Maggiano's Restaurant
01.2025 - Current
Kitchen Manager
Pastamore
08.2012 - 01.2025