Eloysa Olaguez

Senior Medical Asistant

Banner Healthcare

09.2017 - Current

Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
Increased clinic productivity by training new medical assistants in proper techniques and best practices.
Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
Delivered high-quality wound care services including dressing changes, suture removals, and incision site monitoring for signs of infection or complications.
Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decisionmaking.
Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
Demonstrated commitment to professional growth by attending continuing education seminars and maintaining current certification as a Senior Medical Assistant.
Collaborated closely with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
Facilitated seamless communication between patients, healthcare providers, and insurance companies to ensure accurate billing and reimbursement.
Ensured timely administration of medications, following established protocols for safe dosage and drug interactions.
Maintained a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction and overall clinic performance.
Administered injections skillfully using proper technique while maintaining a comforting bedside manner with apprehensive patients.
Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
Assisted physicians with diagnostic procedures, providing accurate results to facilitate effective treatment plans.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Prepared lab specimens for diagnostic evaluation.
Completed EKGs and other tests based on patient presentation in office.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Collected pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Measured patient spirometry.

Summary

Overview

Work History

Senior Medical Asistant

Education

GED -

Skills

Accomplishments

Certification

Languages

Timeline

Senior Medical Asistant

GED -

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