Eloy Lopez Jr
Henderson
Summary
Results-driven Front Office Supervisor with a proven track record of delivering exceptional service and efficiently addressing inquiries. Extensive experience in transportation, specializing in advanced route planning and load management. Committed to maintaining a solid safety record while ensuring operational success and customer satisfaction. Highly organized with expertise in defensive driving, ready to tackle diverse challenges with precision.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Orange Brush PAinting
Henderson
02.2019 - Current
- Established pricing structures based on market analytics and emerging trends.
- Evaluated employee performance metrics against benchmarks to identify improvement areas.
- Maintained vendor and supplier relationships to secure favorable terms on materials.
- Created marketing strategies to drive revenue growth and enhance brand visibility.
- Developed strategic partnerships to expand reach into new markets.
- Formed strategic relationships with clients to foster loyalty and engagement.
- Developed business plan and budget focused on maximizing profitability.
- Negotiated contracts with clients for products and services, ensuring favorable terms.
Quality Control Inspector
Vestas Blades Americas
Brighton
02.2013 - 11.2018
- Documented inspection results through detailed reports and summaries in quality database.
- Monitored production processes to ensure compliance with quality standards and recorded findings.
- Assisted engineering department with design verification tests as required.
- Communicated progress toward quality objectives effectively with management.
- Notified supervisors of test or production issues to facilitate prompt resolutions.
- Documented nonconformities and suggested techniques for swift corrective actions.
Service Manager
High Country Harley-davidson/buell
Frederick
05.2006 - 01.2013
- Hired and trained service department staff to enhance performance.
- Coordinated interdepartmental efforts to ensure seamless service delivery.
- Delegated daily tasks, prioritizing goals to meet project deadlines.
- Managed service staff to uphold customer satisfaction and compliance with policies.
- Created written estimates and secured customer consent for services.
- Resolved customer complaints swiftly to maintain high satisfaction levels.
- Adhered to service standards, promoting customer retention and loyalty.
Education
Some College (No Degree) - Mechanical Engineering
US Naval Academy
Annapolis, MDSkills
- Market analysis and pricing strategy
- Employee performance management
- Vendor relations and contract negotiation
- Quality assurance and problem solving
- Effective communication skills
- Self-motivation and discipline
- Strategic planning
Timeline
Owner/Operator
Orange Brush PAinting
02.2019 - Current
Quality Control Inspector
Vestas Blades Americas
02.2013 - 11.2018
Service Manager
High Country Harley-davidson/buell
05.2006 - 01.2013
Some College (No Degree) - Mechanical Engineering
US Naval Academy
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