Ellice Sharpe

Front of house

• Answered customers' questions, recommended items, and recorded order information.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Established welcoming atmosphere by greeting each guest warmly.
• Worked together with a team of people to create the best experience
• Worked in a very fast paced environment always striving to learn and improve

Delivery Dispatcher

• Maintained updated and detailed records of calls in physical and electronic database.
• Directed dispatching, routing, and tracking of 8-10 fleet vehicles.
• Analyzed customer feedback and provided solutions to improve customer service.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials
• Led a team of people
• Worked with managers on how to improve systems

• Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
• Educated customers on products to maximize benefits.
• Steamed and pressed garments prior to runway shows.
• Maintained positive, professional attitude during long days and when dealing with difficult people.
• Helped create a unique customer experience by loving on all types of people
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to effectively build rapport and lasting relationships.