Ellameta Bundgaard
Colorado Springs
Summary
Innovative Social Media Manager with experience in developing and implementing comprehensive social media strategies. Noted for creativity, strategic thinking, and ability to enhance brand awareness through engaging content. Strengths include knowledge of major social media platforms, and analytical skills.lls. Previous work has resulted in improved online presence and audience engagement for diverse clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Austins American Grill
Fort Collins
08.2024 - Current
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
Server
My Neighbor Felix
Colorado Springs
08.2023 - 08.2024
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Social Media Manager
The Discount Vending Store
Colorado Springs
01.2022 - 07.2023
- Utilized social media management tools (e.g., Hootsuite, Buffer) to schedule posts, track engagement, and analyze performance.
- Utilized Adobe Creative Suite applications to create high-quality visuals.
- Created, edited, and published content for various platforms including Twitter, Facebook, Instagram, Snapchat, YouTube and TikTok.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our social presence.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Education
Associate of Science -
Colorado State University
Fort Collins05-2026
Skills
- Social media management
- Content creation
- Data analysis
- Customer service
- Brand development
- Digital marketing
- Illustrator and photoshop
- Proficient in photoshop
- Adobe lightroom proficiency
- Problem-solving
- Social media prospecting
- Retail sales professional
- Proper equipment use
- Premiere pro
- Time management
- Team collaboration
Affiliations
- CSU Freeride Ski Team
- Small Photography Business in Fort Collins Area
Certification
- Adobe Suite Certification
Timeline
Server
Austins American Grill
08.2024 - Current
Server
My Neighbor Felix
08.2023 - 08.2024
Social Media Manager
The Discount Vending Store
01.2022 - 07.2023
Associate of Science -
Colorado State University
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