Ella Swift-Heminger
Sales Associate
Arvada,CO
Summary
Responsible Sales Associate with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable movie-going experiences, along with enhancing the customer experience.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Movie Theatre Employee
Regal Cinemas
Lakewood, CO
11.2023 - Current
- Provided exceptional customer service to promote positive movie-going experience.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Performed routine inspections of theater to identify safety hazards.
Sales Manager
FYE
Lakewood, CO
03.2022 - 11.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
High School Diploma -
Pomona High School
Arvada 08.2018 - 05.2025
Skills
Excellent customer service
Food safety
Patience and empathy
Scheduling flexibility
Concession management
Excellent communication
Customer engagement
Positive attitude
Organizational skills
Physical stamina
Timeline
Movie Theatre Employee
Regal Cinemas
11.2023 - Current
Sales Manager
FYE
03.2022 - 11.2023
High School Diploma -
Pomona High School
08.2018 - 05.2025
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