Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Swift-Heminger

Sales Associate
Arvada,CO

Summary

Responsible Sales Associate with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable movie-going experiences, along with enhancing the customer experience.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Movie Theatre Employee

Regal Cinemas
Lakewood, CO
11.2023 - Current
  • Provided exceptional customer service to promote positive movie-going experience.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Performed routine inspections of theater to identify safety hazards.

Sales Manager

FYE
Lakewood, CO
03.2022 - 11.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Increased sales revenue by developing and implementing effective sales strategies.

Education

High School Diploma -

Pomona High School
Arvada
08.2018 - 05.2025

Skills

Excellent customer service

Food safety

Patience and empathy

Scheduling flexibility

Concession management

Excellent communication

Customer engagement

Positive attitude

Organizational skills

Physical stamina

Timeline

Movie Theatre Employee

Regal Cinemas
11.2023 - Current

Sales Manager

FYE
03.2022 - 11.2023

High School Diploma -

Pomona High School
08.2018 - 05.2025
Ella Swift-HemingerSales Associate