Ella Beck
Summary
Professional communicator with strong customer service experience. Creative and responsible, committed to striving for success.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Erie
05.2022 - 07.2024
- Handcrafted beverages.
- Taking orders, and managing cash and card transactions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Created promotional displays for advertising special events or promotions at the cafe.
Front Desk Attendant
Vista Ridge Community Center
Erie
05.2021 - 08.2021
- Greeted and checked in guests.
- Verified identification upon check-in to ensure the accuracy of reservations.
- Provided excellent customer service to ensure guest satisfaction.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Education
High School Diploma -
Erie High School
Erie, CO05-2024
Skills
- Customer service
- Team collaboration
- Time management
- Problem-solving
- Cash handling
- Verbal and written communication
- Multitasking and organization
Higher Education
Colorado State University | Fort Collins, CO
Currently seeking a bachelor's degree in Communication Studies & minor in Sports Management
References
References available upon request.
Timeline
Barista
Starbucks
05.2022 - 07.2024
Front Desk Attendant
Vista Ridge Community Center
05.2021 - 08.2021
High School Diploma -
Erie High School
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