Elizabeth G Casanova
Facilities Coordinator
San Antonio
Summary
Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns. Motivated. Projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
8
8
years of professional experience
13
13
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
KBS Facility Services
10.2022 - Current
- Provide essential facility services for industrial operation at Microsoft Data Base.
Licensed Real Estate Associate
Hance Realty Real Estate and Property Management
01.2017 - Current
- Coordinated maintenance requests from tenants with property management team, ensuring timely resolution of issues.
- Assisted property management teams with the implementation of resident retention programs, boosting renewal rates.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Developed and implemented marketing strategies to increase occupancy rates.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
Office Assistant/Bookkeeping Assistant
Strongbow Contractors LLC
4 2021 - 9 2022
- Managed day-to-day office operations, demonstrating organizational and multitasking abilities.
- Proficient in using office software for tasks such as document creation, data entry, and scheduling.
- Updated reports, managed accounts, and generated reports for company database.
- Bookkeeping and payroll experience
- Manage relations with vendors, service providers and clients
- Managing invoices, controlling correspondence, designing filling systems, and reviewing supply requisitions
- Coordinate with program managers the performance of construction projects.
Office Assistant/Bookkeeping Assistant
Blue Ladder Contractors Inc
11.2018 - 04.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Increased customer satisfaction by providing professional and courteous front desk support.
Retail Sales Associate
The Home Depot
03.2016 - 11.2018
- Assisting customers as needed and performing transactions like sales and returns
- Used POS system to process sales, returns, online orders, and gift card activations.
- Ensuring store is appropriately stocked with merchandise
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Escuela Normal Nacional
Bucaramanga 01.1990 - 12.1995
Bachelor of Arts degree - Legal Studies, law
Universidad Autonoma De Bucaramanga
01.1991 - 05.1997
Licensed Real Estate Sales Agent -
San Antonio Board of Realtors
San Antonio, TX 01.2016 - 06.2016
Skills
Policy and procedure modification
Strategic planning
Documentation expertise
Financial budgeting and reporting
Budgeting
Mail handling
Microsoft Outlook
Organizational skills
Business administration
Local and State Laws
Certification
Contracts
Timeline
Property Management
09-2023
Liens and foreclosures
09-2023
KBS Facility Services
10.2022 - Current
Legal Update I and II
09-2022
Contracts
08-2022
Office Assistant/Bookkeeping Assistant
Blue Ladder Contractors Inc
11.2018 - 04.2021
Licensed Real Estate Associate
Hance Realty Real Estate and Property Management
01.2017 - Current
Retail Sales Associate
The Home Depot
03.2016 - 11.2018
Licensed Real Estate Sales Agent -
San Antonio Board of Realtors
01.2016 - 06.2016
Bachelor of Arts degree - Legal Studies, law
Universidad Autonoma De Bucaramanga
01.1991 - 05.1997
High School Diploma -
Escuela Normal Nacional
01.1990 - 12.1995
Office Assistant/Bookkeeping Assistant
Strongbow Contractors LLC
4 2021 - 9 2022