Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Torres

Colorado Springs

Summary

Dynamic Senior Certified Clinical Medical Assistant with extensive experience at Optum, excelling in patient care coordination and HIPAA compliance. Proven ability to enhance clinic efficiency through effective communication and vital signs monitoring. Bilingual and skilled in venipuncture, fostering trust and delivering quality care in diverse healthcare settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Certified Clinical Medical Assistant

Optum
01.2024 - Current
  • Assisted healthcare professionals with patient intake and documentation processes.
  • Maintained and organized medical records to ensure compliance with regulations.
  • Supported patient care activities, including taking vital signs and preparing exam rooms.
  • Learned to operate diagnostic equipment and assist in basic laboratory procedures.

Medical Assistant

Family Care Centers
08.2023 - 01.2024
  • Administered patient care, including vital sign monitoring and medication administration.
  • Assisted healthcare professionals with procedures and examinations, ensuring patient comfort.
  • Managed patient records using electronic health record (EHR) systems for accurate documentation.
  • Coordinated patient appointments, optimizing scheduling to enhance clinic efficiency.

Medical Assistant

Sansum Clinic
05.2022 - 08.2023
  • Educated patients on treatment plans and provided instructions for medication use.
  • Maintained cleanliness and organization of examination rooms to uphold safety standards.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Mortgage Loan Originator

Rocket Mortgage FieldHouse
08.2021 - 04.2022
  • Evaluated client financial information to determine eligibility for mortgage loans.
  • Provided expert guidance on loan products and processes to enhance customer experience.
  • Collaborated with underwriters to expedite loan processing and approvals.
  • Developed comprehensive loan proposals tailored to individual client needs.
  • Maintained up-to-date knowledge of industry regulations and compliance standards.

Medical Assistant

Community Health Centers of the Central Coast
08.2020 - 07.2021
  • Supported billing processes by verifying insurance information and processing payments accurately.
  • Collaborated with multidisciplinary teams to improve patient service delivery and outcomes.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Dental Receptionist

American Indian Health & Services
08.2019 - 07.2020
  • Managed patient scheduling and appointment confirmations to optimize office workflow.
  • Maintained accurate patient records using dental practice management software.
  • Assisted patients with insurance verification and billing inquiries to ensure seamless service.
  • Coordinated communication between dental staff and patients to enhance patient experience.

Education

Bachelor of Arts - Elementary & Special Education

Grand Canyon University
Phoenix, AZ

Medical Assistant Certificate - Medical Assisting

Center For Employment Training
Santa Maria, CA
10-2018

High School Diploma -

Lompoc High School
Lompoc, CA
06-2016

Skills

  • HIPAA compliance
  • Immunization administration
  • Venipuncture expertise
  • Vital signs monitoring
  • Bilingual
  • Specimens collection and processing
  • Professionalism and ethics
  • Patient care coordination

Certification

  • CCMA - Certified Clinical Medical Assistant

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Senior Certified Clinical Medical Assistant

Optum
01.2024 - Current

Medical Assistant

Family Care Centers
08.2023 - 01.2024

Medical Assistant

Sansum Clinic
05.2022 - 08.2023

Mortgage Loan Originator

Rocket Mortgage FieldHouse
08.2021 - 04.2022

Medical Assistant

Community Health Centers of the Central Coast
08.2020 - 07.2021

Dental Receptionist

American Indian Health & Services
08.2019 - 07.2020

Bachelor of Arts - Elementary & Special Education

Grand Canyon University

Medical Assistant Certificate - Medical Assisting

Center For Employment Training

High School Diploma -

Lompoc High School

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Elizabeth Torres