Elizabeth Rivera
Colorado Springs
Summary
Reliable professional experienced in providing care to children of all ages. Passionate about nurturing and developing children, providing a safe and stimulating environment and engaging in activities that support the learning and development of children. Possesses excellent communication skills and strong ability to multitask and prioritize tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child and Youth Program Assistant
MWR Child Development Center
Colorado Springs
12.2024 - Current
- Implemented fun and educational activities appealing to large number of children and maintained high level of participation.
- Performed assessments to determine individual limitations and strengths
- Supervised children while they participated in various activities
- Developed and enforced positive strategies to encourage good behavior.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Provided safe, nurturing and stimulating environment for children.
- Dressed children and changed diapers.
- Supported children's emotional and social development with one-on-one attention.
Manager/Birthday Coordinator
ChuckE.Cheese
02.2019 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored staff performance and addressed issues.
- Delegated work to staff, setting priorities and goals.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Cashier/sales associate
Jcpennys
08.2017 - 01.2018
- Greeting customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Mentored and trained new employees on company policies and procedures.
Education
High school diploma -
Widefield High School
Colorado Springs, COSkills
- Excellent computer skills
- Cash Management
- Work Ethic and Integrity
- Cash Register Operation
- Multitasking
- Conflict in problem resolving and resolution skills
- Customer Service
- Customer Assistance
- Time Management Skills
- Scheduling
- Adaptability
- Cleaning and Sanitizing
- Staff Training
- Continuous Improvement
- Team building
- Organizational Skills
- Adaptability and Flexibility
- Reliability
Certification
Esthetician License
References
References available upon request
Locations
Colorado Springs, CO, 80911
Timeline
Child and Youth Program Assistant
MWR Child Development Center
12.2024 - Current
Manager/Birthday Coordinator
ChuckE.Cheese
02.2019 - Current
Cashier/sales associate
Jcpennys
08.2017 - 01.2018
High school diploma -
Widefield High School