Elizabeth Miller
Montrose
Summary
Dynamic professional with a strong background in customer service and administrative support, honed at All In One Dental. Proven ability to manage scheduling and sensitive information while fostering a collaborative team environment. Recognized for enhancing client experiences through effective communication and attention to detail, ensuring a welcoming atmosphere for all.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
All In One Dental
05.2019 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Elementary Coordinator
Grace Community Church
08.2016 - 05.2019
- Recruited and trained a team of dedicated volunteers to assist with elementary students in Grace Kids, enhancing the overall learning experience for students.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Prepared age-appropriate weekly lesson plans aligned with church teachings.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Set up classroom equipment and organized activities.
- Contributed to positive and nurturing learning environment by consistently demonstrating patience and understanding.
Education
Bachelor of Science - Social Work
Northeastern State University
Tahlequah, OKSkills
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Scheduling
- Verbal and written communication
- Administrative support
- Sensitive information handling
- Problem-solving skills
Timeline
Front Desk Receptionist
All In One Dental
05.2019 - Current
Elementary Coordinator
Grace Community Church
08.2016 - 05.2019
Bachelor of Science - Social Work
Northeastern State University
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