Elizabeth Hamilton
Montrose,CO
Summary
Operations professional with robust background in managing branch operations. Known for driving process improvements and ensuring operational excellence. Focused on fostering team collaboration and achieving high results, adapting seamlessly to changing needs. Skilled in resource management and strategic planning.
Overview
29
29
years of professional experience
Work History
Branch Operations Manager
Fastenal
05.2023 - Current
- Ranked 9th out of 149 locations in volume class
- Number 1 in 7 categories including: AR days vs Potential Days Out, 180 Reserve % of Net Sales
- Accelerated efficiency of operations by controlling budgets, overseeing customer accounts and managing ordering and inventory
- Maintained daily reports and advised General Manager in decision making processes
- Managed Non-Contributing Product review of slow moving product and completed consolidation return project of that review
- Audit accounts to ensure correct setup and premium application
- Investigate and reconcile any account discrepancies, offering suggestions to prevent recurrence
- Liaise with clients to obtain necessary files and resolve underpayment issues
- Train new personnel on all store functions
Materials II
Montrose Regional Health
07.2021 - 05.2023
- Responsible for daily stocking, maintaining, cycle counting and outdating for the Same Day Surgery and Post Acute Recovery units
- Utilize Usage Reports to decrease or increase PAR for each item weekly
- Add new items to departments as requested by the physicians
- Perform the same functions as needed for the ICU and Emergency Department
- Responsible for all Laboratory supply purchasing with purchase orders
- Work with vendors, reps and technicians to resolve backorders, find substitute items and arrange quotes for new items
- Responsible for product recalls using the National Recall Alert Center website
- Also process any hard copy recalls that come through USPS or FedEx
- Work with department directors to pull and return any recalled items that are in the facility
- Recognized by the NRAC for 100% completion hospital wide for January and February 2023
- Responsible, with other team members for receiving all freight via UPS, FedEx, USPS, RAC through Meditech
- Receive two loads from Medline twice weekly
- Distribute freight to correct departments
- Fill interdepartment electronic requisitions and deliver daily
- Process Access EVO requests (new to facility items) daily
- Requires ordering, adding items into dictionaries as needed and communicating with requester on any problems or resolutions
- Stocking and cycle counting main stockroom daily
- Adjusting on hands as needed or doing research to figure out why count is off
- Assist staff with finding items in the stockroom, checking on PO's and backorders
- Conducted thorough quality checks on incoming shipments, identifying discrepancies or damages early in the supply chain process.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
Payment Coordinator
AeroCare
12.2016 - 07.2021
- Responsible for posting credit card and echeck payments for patients and insurance in excess of 3 million dollars monthly
- Posted on time every month
- Responsible for entering insurance payments from EOB
- Included all major insurance companies, multiple state Medicaids and Medicare
- Maintained strong HIPPA procedures to protect patient information
- Scheduled workflow for myself and two other posters
- Communicated to the supervisor on status weekly
- Processed credit card and echeck patient refunds for the company
- Worked with Excel to create monthly, weekly and daily spreadsheets
- Assisted in training new locations and acquisition locations on BPC ARDashboard and Brightree operations
- Acted as a liaison between the finance department and other teams, ensuring clear communication regarding payment-related matters and fostering strong working relationships across the organization.
Inventory Control Manager
Hastings Entertainment
04.2009 - 10.2016
- Ranked 20 out of 146 stores on monthly corporate ranking of Inventory Control Managers
- Received all shipments via UPS, FedEx, SAIA, Yellow Freight and RAC
- Prepped all products for the sales floor
- Cycle Counted designated product on a rotating weekly basis
- Worked the reconciled variance reports to accurately reflect correct product on hands
- Handled product returns to the corporate Return Center via: SAIA, RAC and Yellow Freight dependent on contract status
- Managed Hastings Internet order service (GoShip) and handled the shipping of orders via USPS and UPS
- Trained and supervised backroom team on Price Management, GoShip and Cycle Counts
- Worked daily, weekly and monthly inventory reports with diligence and accuracy
- Maintained all supply levels for entire store
- Assisted guests and on register as needed
Specialist E-4
US Army/Alabama National Guard
06.1996 - 11.2000
- Final rank Specialist E-4 as a Carpentry/Masonry Specialist and Administrative Assistant
Education
2 years - business management
Troy State University Dothan
Dothan, ALSkills
- Office 365
- Google Suite
- Brightree
- BPC ARDashboard
- Meditech
- Optifreight
- 10 Key
- Extensive cash handling experience
- Strategic planning
- Document flow coordination
- Customer and vendor relations
- Customer relationships
- Branch operations
- Accounts receivable
Other Experience
US Army, 4, Specialist E-4, Carpentry/Masonry Specialist and Administrative Assistant, Troy State University Dothan, 2, business management
Timeline
Branch Operations Manager
Fastenal
05.2023 - Current
Materials II
Montrose Regional Health
07.2021 - 05.2023
Payment Coordinator
AeroCare
12.2016 - 07.2021
Inventory Control Manager
Hastings Entertainment
04.2009 - 10.2016
Specialist E-4
US Army/Alabama National Guard
06.1996 - 11.2000
2 years - business management
Troy State University Dothan
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