Open To Work
Elizabeth Gardner
Denver
Summary
Detail-oriented professional specializing in customer relationship management and data entry. Demonstrated success in executing division orders while enhancing communication to improve customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Division Order Tech
Phoenix Energy One, LLC
Denver
2025.03 - 2026.04
- Executed processing of division orders by recording returned dates and updating owner information, including addresses and Tax Identification Numbers (TIN), in the database.
- Managed preparation, sorting, and mailing of division orders to interest owners to ensure timely distribution.
- Processed ownership changes based on submitted division orders, death certificates, and address change confirmation letters.
- Delivered customer service by responding to division order inquiries via owner relations hotline and email, promptly escalating complex requests to analysts.
- Supported and collaborated with Land Administration team members on projects, monthly tasks, and day-to-day items
Investor Relations Associate
Phoenix Capital Group
Denver
2023.02 - 2025.03
- Coordinated welcome packets, online portal account creation, investment agreements, and accreditation documentation for Capital Markets team and investors, enhancing onboarding experience
- Executed conversions, title transfers, redemptions, and beneficiary paperwork, ensuring compliance and accuracy in investor records
- Conducted research on bond maturity follow-up, provided statement/account explanations, and resolved interest payment discrepancies, improving investor satisfaction
- Scheduled investor meetings with Capital Markets associates
- Managed attendance for webinars and followed up with participants by sending replays
Condo Desk Project Review
V.I.P. Mortgage
Scottsdale
2021.09 - 2023.01
- ..Comprehensive review of HOA questionnaires, budgets, litigation, title reports, and legal documents. Determined condominium warrantability for 98% of the projects reviewed.
- Successfully assessed risk by analyzing data and project information of over 100 condominium projects.
- Enhanced database of condominium projects and detailed HOA information, increasing coverage by 50 projects.
- Organized training sessions on project review process for sales teams and executives, improving understanding and execution.
Education
Bachelor of Arts - Art History
Colorado College
Colorado Springs, CO1985-06
Skills
- Data management
- Records maintenance
- Customer relationship management
- Organizational skills
- Time management
- Effective communication
- Written and verbal communication
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$85000/yr - $200000/yrTimeline
Division Order Tech
Phoenix Energy One, LLC
2025.03 - 2026.04
Investor Relations Associate
Phoenix Capital Group
2023.02 - 2025.03
Condo Desk Project Review
V.I.P. Mortgage
2021.09 - 2023.01
Bachelor of Arts - Art History
Colorado College