Elizabeth Corral
Greeley,CO
Summary
Experienced with front desk and administrative support in a healthcare setting for over seven years. Utilizes effective communication skills to ensure patient satisfaction and smooth operations. Knowledge of medical terminology, team player and learns new tasks quickly.
Overview
8
8
years of professional experience
Work History
Patient Specialist
Sunrise Community Health Center
04.2025 - Current
- My job role includes greeting and registering patients for their appointments.
- My responsibilities are preparing forms. Once the forms are completed, I electronically scan and fax them into the patient's record.
- Verifying the patient's information, their insurance benefits, and collecting their copays. If patients don't have insurance, I educate them on our financial discount program, schedule appointments with our enrollment team, and provide patients with a documentation packet they will need for their appointment.
- An essential duty is answering a high volume of phone calls; I either transfer them to the correct party, take messages, or schedule an appointment for the patient.
- Each day, I call patients for their appointment reminders for the following day.
- At the end of each shift, I reconcile my daily cash reports.
Patient Access Representative
Banner Health North Colorado Medical Center
08.2021 - 07.2024
- Registering patients into the emergency room and discharging them as well.
- I check insurance eligibility, and the amount they owe at the time of service.
- I interact with the patients by going back to their rooms, confirming their information, and getting all documents needed in order to bill their insurance.
- If a patient is being admitted to the hospital, I need to get additional forms signed for insurance purposes.
- Reduced errors in patient registration by implementing a thorough double-check system before finalizing documentation.
Patient Account Representatives
Professional Finance Company
01.2020 - 08.2021
- Medical billing for hospitals and clinics.
- Independent work that requires engaging with patients.
- Complete insurance forms that require eligibility.
- Each month, I must be able to meet monthly goals to improve performance. Commonly using Excel, Word, and Outlook to better our performance.
- Worked with customer to create debt repayment plan based on current financial condition.
Patient Specialist
Sunrise Monfort Family Clinic
08.2018 - 04.2019
- I assist patients by scheduling their appointments with their primary providers.
- I take phone calls to help patients get a hold of their medical assistants, doctors, and check if their Medicaid, Medicare, and private insurance are active at the time of their appointment.
- I verify the patient's insurance to ensure that they receive the best quality treatment that they need, which includes but is not limited to medications, lab draws, referrals, X-rays, and many more, with a fast pace.
Preschool Assistant Teacher
ABC Preschool
08.2017 - 08.2018
- On a daily basis, I watch children, feed them, have circle time, and go over our curriculum.
- Introducing them to numbers, their ABCs, and helping them develop their social skills with others, such as communication, interaction, and everyday association.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
Education
High School Diploma - General Education
Greeley Central High School
Greeley, CO05.2017
Medical Assistant Certification - Medical Assistant
The National Institute For Medical Assistant Advancement
Fort Lupton, CO10-2022
No Degree - National Society of Leadership And Success
Aims Community College
Greeley, CO12-2020
Skills
- Bilingual
- Active Listening
- Critical Thinking
- Collecting Copays
- Insurance verification
- Medical terminology
- Healthcare systems
- Goal setting
- Professionalism
- Customer service
- Attention to detail
- Punctual and hardworking
- Multitasking
- Registration and scheduling
- HIPAA compliance
Languages
Spanish
Professional Working
Timeline
Patient Specialist
Sunrise Community Health Center
04.2025 - Current
Patient Access Representative
Banner Health North Colorado Medical Center
08.2021 - 07.2024
Patient Account Representatives
Professional Finance Company
01.2020 - 08.2021
Patient Specialist
Sunrise Monfort Family Clinic
08.2018 - 04.2019
Preschool Assistant Teacher
ABC Preschool
08.2017 - 08.2018
High School Diploma - General Education
Greeley Central High School
Medical Assistant Certification - Medical Assistant
The National Institute For Medical Assistant Advancement
No Degree - National Society of Leadership And Success
Aims Community College