Eliza Cano-Yager

• Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

• Delivered exceptional customer service in fast-paced dining environment.
• Managed multiple tables efficiently while ensuring timely order delivery.
• Collaborated with kitchen staff to ensure accurate and prompt meal preparation.
• Trained new servers on menu knowledge and service standards.

• Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
• Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
• Maintained player safety through careful practice and game supervision.
• Streamlined inventory management processes, ensuring optimal stock levels of beverages and supplies for efficient operations.
• Monitored compliance with health and safety regulations to maintain a safe environment for customers and employees alike.
• Served high customer volumes during special events, nights, and weekends.

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• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.

• Responsibilities include:
• Working in a fast paced environment
• Communication with FOH and BOH
• Barista- OZO trained