Elisha Pilcher
Lakewood,CO
Summary
I'm a focused and skilled phlebotomist with a little over 3 years of experience in fast paced hospital/ clinics. An expert in quickly and accurately performing venipuncture/capillary draws on newborns to geriatric patients as well as processing further for analysis. With an exceptional bedside manner and building rapport with patients to ease their fears and anxiety by minimizing sticks with high quality specimens. Committed to maintaining safety and quality control. Worked in clinic setting and hospital settings. Sometimes performing 12 sticks an hour. Some collage starting my bachelors in science.
Overview
17
17
years of professional experience
Work History
Certified Phlebotomist Technician/Processor
SCL Health Luthran Medical Center
10.2021 - 12.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Received specimens, centrifuged, poured off specimens to get them ready for shipment to outside facilities.
Certified Phlebotomy Technician
Lab Corp
07.2021 - 09.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reviewed patient records for accuracy and completeness.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Verified Insurance
- Collected payments
Certified Phlebotomist/Lab Technician
Hutchinson Clinic
10.2020 - 07.2021
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Followed therapeutic phlebotomy procedure, PKU procedures, drug screening and chain of command
Service Leader
Perkins Restaurant And Bakery
05.2006 - 04.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conducted regular staff meetings to discuss customer service issues and potential solutions.
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Handled day-to-day customer contact via phones, faxes, and emails.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Evaluated customer service staff performance and provided constructive feedback.
- Communicated with vendors regarding backorder availability, future inventory, and special orders.
- Opened and maintained 20+ customer accounts by recording account information.
- Trained new cooks,servers and hostess.
- Helped perform big events, wedding party's, birthdays, work events.
Education
Bachelor of Science - Medical Laboratory Technology
Arapahoe Community College
Littleton, CO05.2028
High School Diploma -
Mcpherson High School
Mcpherson, KS05.2017
Skills
- Blood Culturing, Therapeutic Phlebotomy, Finger Stick Method, Arterial Punctures, Rapid Strep Testing, covid 19 testing, drug testing, etc
- Vacuum Tube and Syringe Use, Butterfly Venipuncture
- Computer Operations, Electronic Medical Record Software, Epic Software
- Tray Organization
- Patient Confidentiality, Patient Identification
- Patient Flow
- Sanitation and Sterilization
- Heel Sticks, Newborn Screening
- Specimen Labeling Procedures, Proper Storage Procedures
- Glucose Testing
- Order of Draw
- Continuous Learning
Timeline
Certified Phlebotomist Technician/Processor
SCL Health Luthran Medical Center
10.2021 - 12.2022
Certified Phlebotomy Technician
Lab Corp
07.2021 - 09.2021
Certified Phlebotomist/Lab Technician
Hutchinson Clinic
10.2020 - 07.2021
Service Leader
Perkins Restaurant And Bakery
05.2006 - 04.2018
Bachelor of Science - Medical Laboratory Technology
Arapahoe Community College
High School Diploma -
Mcpherson High School
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