Elise Bittoun
Denver
Summary
Experienced hospitality professional with over 20 years in high-volume restaurants, hotels, and catered events. Elevates guest satisfaction through personalized service and innovative beverage programs while coordinating effectively with kitchen and event teams. Manages peak service periods, optimizes workflow, and upholds cleanliness, safety, and brand standards. Efficient with server software; Toast, Aloha, OpenTable, and hand held devices.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Bartender
3rd Shot Pickleball
Wheat Ridge, CO
02.2026 - Current
- Crafted high-quality cocktails tailored to customer preferences and seasonal trends.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on mixology techniques, safety protocols, and bar operations.
- Managed inventory and maintained accurate stock levels of beverages and supplies.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Resolved customer inquiries efficiently, contributing to overall client satisfaction and retention through effective communication skills.
- Welcomed visitors at reception, ensuring friendly interactions and maintaining a positive atmosphere., ensuring positive first impressions and maintaining professional reception area standards.
Bartender
PEAK Beverage
Denver, CO
05.2025 - Current
- Created signature cocktails and customized drinks to enhance guest experience and encourage repeat visits. Managed bar setup and breakdown for events, organizing products, glassware, and equipment for seamless service. Monitor inventory levels, reducing waste and ensuring accurate, timely restocking of product. Handled cash and payment processing accurately, ensuring accountability and smooth transactions.
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality customer experiences.
- Implemented efficient inventory management practices to minimize waste and optimize stock levels.
Barista
Courtyard by Marriott
Lakewood, CO
08.2023 - Current
- Craft specialty coffee and tea beverages with consistent quality and speed, enhancing customer satisfaction during high-volume shifts. Design seasonal drink specials based on guest feedback and sales trends, driving customer engagement and loyalty while adhering to brand standards. Coordinate with kitchen staff to ensure timely food and beverage delivery and a seamless guest experience. Track inventory and product usage to optimize stock rotation and minimize waste, contributing to operational efficiency.
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Seasonal Server
Biscuits and Berries Catering
Denver, CO
01.2024 - 08.2025
- Delivered personalized service at catered events, offering detailed menu explanations and dietary accommodations to enhance guest experience. Executed event setup and breakdown, maintaining standards for buffet, bar, and dining area presentation and cleanliness to ensure a positive atmosphere. Facilitated event success through proactive guest communication and strict adherence to food safety and handling procedures.
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Trained new servers on menu items, service standards, and restaurant procedures.
Hostess
Departure Denver Restaurant and Lounge (Sage Hospitality)
Denver, CO
04.2017 - 05.2018
- Managed reservations and guest flow using OpenTable, ensuring accurate wait times and optimizing table turnover. Implemented seating strategies during peak periods, enhancing server support and ensuring seamless service. Collaborated with kitchen and service teams to accommodate special requests and quickly resolve guest concerns.
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservations using OpenTable, enhancing table turnover and guest satisfaction.
- Collaborated with kitchen and wait staff to streamline service flow during peak hours.
Server
Hooters
Lakewood, CO
03.2016 - 01.2017
- Provided engaging, friendly service, promoting specials and upselling food and beverage items to enhance customer experience. Executed opening and closing checklists to maintain cleanliness and station readiness, ensuring compliance with brand standards. Supported local community events and promotions, strengthening restaurant’s presence and relationships within the neighborhood.
- Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Trained and mentored new staff on menu offerings and operational procedures.
- Coordinated food and beverage orders, maintaining high efficiency during peak hours.
Server / Hostess / Barista
Julia Blackbird’s New Mexican Café
Denver, CO
10.2004 - 07.2008
- Cross-trained in front-of-house roles, including hosting, serving, and beverage preparation, enhancing operational flexibility. Assigned seating and accommodated guest requests, resulting in consistently positive guest feedback. Maintained clean, welcoming environment and ensured timely, accurate service for dine-in guests, enhancing overall guest experience.
Education
High School Diploma -
Emily Griffith Opportunity School
Denver, COSkills
- Cocktail creation
- Food service
- Food safety certification
- POS systems: ALOHA, OpenTable
- Cash handling
- High-volume multitasking
- Time management
- Customer service
- Guest relations
- Conflict resolution
- Team player attitude
- Effective communication
Certification
TIPS
ALCOHOL AND FOOD SAFETY
Timeline
Bartender
3rd Shot Pickleball
02.2026 - Current
Bartender
PEAK Beverage
05.2025 - Current
Seasonal Server
Biscuits and Berries Catering
01.2024 - 08.2025
Barista
Courtyard by Marriott
08.2023 - Current
Hostess
Departure Denver Restaurant and Lounge (Sage Hospitality)
04.2017 - 05.2018
Server
Hooters
03.2016 - 01.2017
Server / Hostess / Barista
Julia Blackbird’s New Mexican Café
10.2004 - 07.2008
High School Diploma -
Emily Griffith Opportunity School
Awards
Masonic Achievement Award