Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Elisa GUTIERREZ

Sterling

Summary

Dynamic professional with extensive experience at Logan County Department of Human Services, excelling in conflict resolution and management. Proven ability to interpret complex regulations and ensure compliance, while maintaining confidentiality. Adept in Microsoft Excel and committed to delivering exceptional customer service, fostering collaboration among families and agencies to achieve successful outcomes.

Overview

23
23
years of professional experience

Work History

Manager

Country Car Rental
06.2023 - 03.2024
  • Managed the local car rental.
  • Verified drivers license and insurance information and processed the payments.
  • Logged all information on google sheets and communicated clearly with the owner.

Child Support Enforcement

Logan County Department of Human Services
03.2001 - 09.2019
  • Dedicated worker with over 5 years experience.
  • Proficient in interpreting and applying state and federal laws regarding child support enforcement.
  • Skilled in collaborating with families, legal representatives and government agencies to ensure compliance and resolve disputes.

Eligibility Technician

Logan County Department of Human Services
03.2001 - 09.2019
  • Determined eligibility for Medicaid, Food Assistance, TANF and Daycare.
  • Maintained high levels of confidentiality while handling sensitive personal information, following strict protocols for data security and privacy to determine eligibility.

Administrative Assistant

Logan County Department of Human Services
03.2001 - 09.2019
  • Answered multi-phone system, routing calls, delivering messages to staff and greeting clients and visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Seasonal Worker

City of Sterling Recreation
09.2018 - 03.2018
  • Seasonal job for the recreation department.
  • Applied strong leadership and problem solving skills to maintain team efficiency and organized workflows.
  • Supervised the referees for the city volleyball, basketball and softball programs.

Education

Bachelor of Science - Business

Colorado Christian University
Lakewood, CO
11.2024

Associates of Science - Business Administration

Colorado Christian University
Lakewood, CO
08.2022

High school diploma -

Sterling High School
01.1993

Skills

  • Microsoft products
  • Management
  • Customer service
  • Record keeping
  • Microsoft Excel
  • Conflict resolution
  • Leadership skills
  • Clear communication
  • Business administration

References

  • Charla Peterson, Supervisor, 970-466-3838
  • Amy Abbott, Retired Nurse, 308-249-9015

Affiliations

  • Platte Valley youth soccer league for 7 seasons.
  • Set up teams, set game schedules and created reports for the accountant.
  • I was the treasure of my local church and also created reports for the congregation.

Timeline

Manager

Country Car Rental
06.2023 - 03.2024

Seasonal Worker

City of Sterling Recreation
09.2018 - 03.2018

Child Support Enforcement

Logan County Department of Human Services
03.2001 - 09.2019

Eligibility Technician

Logan County Department of Human Services
03.2001 - 09.2019

Administrative Assistant

Logan County Department of Human Services
03.2001 - 09.2019

Bachelor of Science - Business

Colorado Christian University

Associates of Science - Business Administration

Colorado Christian University

High school diploma -

Sterling High School

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Elisa GUTIERREZ