Hello! My name is Elijah Williams. I have an analytical mindset with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Tech-savvy and open to learn more about the IT and Cybersecurity industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Covenant Aviation Security, TSA
05.2023 - Current
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Monitored workflow to improve employee time management and increase productivity.
Devised and implemented processes and procedures to streamline operations.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Electrical Apprentice
Encore Electric
11.2021 - 03.2023
Examined electrical units for loose connections and broken insulation.
Installed new electrical components and fixtures safely and tested systems to enhance power flow.
Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
Terminated wiring and connected circuits with correct techniques.
Warehouse Picker
Peak Refreshments
09.2019 - 10.2021
Monitored tasks and staff assignments to deliver projects under-budget and on-time.
Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
No Degree - Cybersecurity
University of Colorado At Boulder
Boulder, CO
11.2024
High School Diploma -
Vista Peak 9-12 Preparatory
05.2017
Skills
Strategic Planning
Operations Management
Process Improvement
Schedule development
Goal-Oriented
Team Collaboration
Professionalism
Analytical Thinking
Logistics Coordination
Basic Math
Microsoft Office
Troubleshooting
Electrical Installation
Power Tool Operation
Electrical repair
Blueprint Reading
Safety Protocols
Quality Assurance
Field Sketching
Product Inspections
Quality Control
Customer Service
Data Entry
Accomplishments
I was promoted to supervisor for Covenant Security within 4 months of working for the company. I'd like to credit this accomplishment due to my willingness to learn and continually help fill in vacant positions that were to be operated on a 24-hour basis.
I've won Supervisor of the Quarter twice within a year of being a supervisor at Covenant.
Hobbies
I love to play video games.
I draw in my spare time.
I read manga and National Geographic magazines for inspiration.
I play rec basketball with friends occasionally.
Certification
Microsoft Office Specialist (2010)
Furthering Education in the Emily Griffin Construction Program