Summary
Overview
Work History
Education
Skills
Timeline
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Elijah  Rampa

Elijah Rampa

Englewood

Summary

Dedicated and detail-oriented professional with hands-on experience in both the food service and beverage industries. Demonstrated ability to deliver exceptional guest experiences, maintain high-quality standards, and collaborate effectively in fast-paced, high-volume environments. Skilled in multitasking, communication, and problem-solving, with a track record of ensuring customer satisfaction and upholding brand values. Throughout my tenure at Texas Roadhouse, I honed my ability to provide friendly and efficient service by effectively managing guest requests and collaborating closely with kitchen staff. At Keurig Dr Pepper, I expanded my industry knowledge while working with cross-functional teams to maintain product quality and support daily operations. My experience at The Cheesecake Factory further refined my communication skills, as I guided guests through menu offerings and ensured smooth service coordination between the front of house and kitchen teams. This diverse background in high-volume, customer-centric environments has equipped me with the adaptability, work ethic, and service-focused mindset necessary to excel in any fast-paced setting.

Overview

7
7
years of professional experience

Work History

Host Trainer

Cheesecake Factory Inc
03.2023 - 10.2023
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Controlled expenses and boosted profitability by managing food and labor costs.

Forklift Operator

Keurig Dr. Pepper Snapple Group
03.2022 - 03.2023
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Maneuvered forklift safely in congested and confined areas using skill and Precision.

Server Trainer

Texas Roadhouse
06.2016 - 03.2022
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.

Education

Bachelor of Arts - Music Composition

Colorado State University Pueblo
Pueblo, CO
03-2028

Skills

  • Training delivery
  • Staff scheduling
  • Task delegation
  • Food-service hosting
  • Restaurant project leadership
  • Strong leadership
  • Restaurant operations
  • Guest relations
  • Exceptional communication
  • Learning assessment
  • Team coaching
  • Table management

Timeline

Host Trainer

Cheesecake Factory Inc
03.2023 - 10.2023

Forklift Operator

Keurig Dr. Pepper Snapple Group
03.2022 - 03.2023

Server Trainer

Texas Roadhouse
06.2016 - 03.2022

Bachelor of Arts - Music Composition

Colorado State University Pueblo
Elijah Rampa