Elga Magliocchi
Communications Manager
Summary
High-performing Communications Manager with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients.
Overview
26
26
years of professional experience
3
3
Languages
Work History
Communications Manager
IntouchCX
2020.05 - Current
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Developed and promoted corporate brand, images and identity to media and public.
- Developed compelling content for company website and social media channels, driving user engagement and conversions.
- Spearheaded employee engagement initiatives, fostering a positive workplace culture and boosting retention rates.
- Collaborated with cross-functional teams to develop effective marketing materials and messaging.
- Led crisis communications and media relations activities in response to challenging situations.
- Wrote engaging and successful press releases to control information and public opinion.
- Managed crisis communications, minimizing potential damage to company reputation.
Brand Manager
JTI
2017.01 - 2019.08
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Coordinated trade show participation, showcasing products effectively while networking with industry professionals to expand business relationships.
Regional Technical Manager
IFF
2014.10 - 2016.05
- Served as the primary point of contact for escalated technical issues, resolving complex problems quickly and effectively.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Product Engineer
Procter & Gamble Co
2011.09 - 2014.09
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Managed project deliverables for products launch.
- Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.
Manufacturing Manager
Philippines Rice Research Institute
2009.07 - 2011.07
- Developed long-term strategies for Rice Wine manufacturing operations, aligning with company goals and objectives to drive sustainable growth.
- Scrutinized production output and identified areas for improvement.
- Evaluated and recommended new technology investments to improve efficiency, reduce costs, and enhance overall production capabilities.
Senior Product Engineer
Procter & Gamble Co
2007.03 - 2009.03
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Managed project deliverables for products launch.
- Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.
Senior Product Engineer
Procter & Gamble Co
1998.01 - 2007.03
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
- Managed project deliverables for products launch.
- Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.
Education
MBA - Marketing Management And Research
Universidad Simon Bolivar
Caracas, Venezuela 2001.05 -
Bachelor of Science - Chemical Engineering
Universidad Simon Bolivar
Caracas, Venezuela 2001.05 -
Skills
Project Management
Public relations
Calendar Management
Web Content Management
Timeline
Communications Manager
IntouchCX
2020.05 - Current
Brand Manager
JTI
2017.01 - 2019.08
Regional Technical Manager
IFF
2014.10 - 2016.05
Senior Product Engineer
Procter & Gamble Co
2011.09 - 2014.09
Manufacturing Manager
Philippines Rice Research Institute
2009.07 - 2011.07
Senior Product Engineer
Procter & Gamble Co
2007.03 - 2009.03
MBA - Marketing Management And Research
Universidad Simon Bolivar
2001.05 -
Bachelor of Science - Chemical Engineering
Universidad Simon Bolivar
2001.05 -
Senior Product Engineer
Procter & Gamble Co
1998.01 - 2007.03