High-performing Communications Manager with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients.
Overview
26
26
years of professional experience
3
3
Languages
Work History
Communications Manager
IntouchCX
Bogota, Colombia (Remote)
05.2020 - Current
Enhanced brand visibility by developing and implementing strategic communication plans.
Developed and promoted corporate brand, images and identity to media and public.
Developed compelling content for company website and social media channels, driving user engagement and conversions.
Spearheaded employee engagement initiatives, fostering a positive workplace culture and boosting retention rates.
Collaborated with cross-functional teams to develop effective marketing materials and messaging.
Led crisis communications and media relations activities in response to challenging situations.
Wrote engaging and successful press releases to control information and public opinion.
Managed crisis communications, minimizing potential damage to company reputation.
Brand Manager
JTI
Bogota
01.2017 - 08.2019
Enhanced brand recognition by developing and executing targeted marketing campaigns.
Coordinated trade show participation, showcasing products effectively while networking with industry professionals to expand business relationships.
Regional Technical Manager
IFF
Singapore
10.2014 - 05.2016
Served as the primary point of contact for escalated technical issues, resolving complex problems quickly and effectively.
Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Product Engineer
Procter & Gamble Co
Singapore
09.2011 - 09.2014
Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
Managed project deliverables for products launch.
Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.
Manufacturing Manager
Philippines Rice Research Institute
Nueva Ecija, Philippines
07.2009 - 07.2011
Developed long-term strategies for Rice Wine manufacturing operations, aligning with company goals and objectives to drive sustainable growth.
Scrutinized production output and identified areas for improvement.
Evaluated and recommended new technology investments to improve efficiency, reduce costs, and enhance overall production capabilities.
Senior Product Engineer
Procter & Gamble Co
Kobe, Japan
03.2007 - 03.2009
Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
Managed project deliverables for products launch.
Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.
Senior Product Engineer
Procter & Gamble Co
Caracas, Venezuela
01.1998 - 03.2007
Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
Managed project deliverables for products launch.
Collaborated with marketing teams to develop effective promotional materials that clearly communicated product benefits to potential customers.