Eleta Joiner
Colorado Springs
Summary
Results-oriented professional with experience in order management, record accuracy, and client support through roles as an optician and caregiver. Skilled in cross functional collaboration, process improvement, and issue resolution to ensure efficient operations. Currently pursuing a BBA with a minor in Psychology to build a strong foundation in business strategy and organizational communication.
Overview
2
2
years of professional experience
Work History
Optician
Target Optical
Colorado Springs
08.2024 - Current
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Maintained accurate records of all transactions in computer system.
- Ensured product quality by inspecting finished eyeglasses against company standards and verifying fit to deliver customer-ready results.
- Managed inventory and product flow by restocking merchandise, organizing displays, and processing defective or damaged frames.
- Collaborated with team of doctors, sales associates, and insurance providers to ensure accuracy and client satisfaction.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
Caregiver
Maxim Healthcare
Colorado Springs
01.2024 - 03.2025
- Communicated effectively with healthcare professionals about client conditions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Built trust and resolved concerns through consistent communication and personalized support, ensuring a positive client experience.
Education
BBA -
Pikes Peak State College
Colorado Springs05-2027
Skills
- Customer service
- Effective communication
- Project management
- Data entry
- Inventory management
- Record keeping
Timeline
Optician
Target Optical
08.2024 - Current
Caregiver
Maxim Healthcare
01.2024 - 03.2025
BBA -
Pikes Peak State College