Elena Solis - HAF Program Asset Manager - Department of Local Affairs

Summary

Experienced housing professional with 24 years in low-income, public housing, and affordable housing sectors. Expertise in enforcing HUD guidelines, grant management, and compliance monitoring. Strong understanding of federal regulations and reporting requirements, ensuring successful program execution.

Overview

25

years of professional experience

Work History

HAF Program Asset Manager

Department of Local Affairs

11.2024 - Current

Contract Management to ensure accountability under federal and state statutes/regulations.
Oversaw budgets, reviewed and submitted pay requests, and developed option letters and contract amendments to ensure financial accountability.
Manage funding portfolios and partner organizations.
Provide mortgage assistance through the Emergency Mortgage Assistance Program with emphasis on Housing Assistance Fund implementation.
Monitored closeout of program contracts to confirm compliance with state and federal regulations.
Initiated contract amendments that required revisions.
Monitored the Emergency Rental Assistance Program as a contractor from May 2024 to November 2024.
Monitored assigned projects and contracts to ensure adherence to timelines and standards.
Analyzes information that is submitted to ensure compliance with the program.
Maintained compliance with relevant laws and regulations to support program integrity.

Assistant Property Manager (Public Housing Manager)

Housing Authority of the City of Pueblo

11.2001 - 05.2024

Assists in management of 400-500 Public Housing units owned and operated by Housing Authority.
Guided Assistant Property Managers through daily operations and responsibilities.
Documents resident files on complaints and disturbances, including all contact between residents. Counsels resident(s), issues lease violations, and recommends residents for eviction proceedings when necessary. Appear and testify in court when needed.
Prepare and mail/hand deliver a variety of notices including late notices, pest control notices, inspection notices, eviction notices, etc.
Conducted inspections including move-in, move-out, UPCS, special compliance, building and grounds, drive-by, and 90-day inspections to ensure adherence to HUD housing quality standards (HQS), HUD Uniform Physical Condition Standards (UPCS), and HACP housekeeping & yard maintenance procedures.
Show units to prospective resident(s). Hosts initial orientation meeting for resident(s).
Managed budgets for multiple properties to ensure financial stability., federal and state affordable housing programs.
Recommended improvements to policies and procedures to enhance operational efficiency..
Proposed capital improvements to enhance property value and resident satisfaction..
Provides Property Manager with information about possible trouble areas and problems.
Approve vacant units for initial occupancy.
Enters various resident charges including maintenance charges, reverted utility charges, move-out charges, etc.
Assist Sheriff's department for all Writ of Restitutions-Evictions
Engaged in educational courses provided by Southern Colorado Rental Association to enhance knowledge.
Held position of Management/Leasing Technician in public housing from 2001 to 2020.
Completed administrative tasks including data entry, monthly rent roll, filing, updating resident information, and answering phones.
Scheduled and completed annual recertification for all assigned households.
Scheduled and completed interim adjustments for assigned households as needed.
Collected rent and input payments into the computer for all assigned properties, prepared deposit reports and took deposits to the bank.
Built and maintained hard copy and computerized resident files. Updated as needed.
Assisted with explanation of charges on rent statements to residents as needed.
Assisted residents with minor complaints.
Managed petty cash box to ensure accurate tracking of funds..
Ensured reporting to HUD was accurate. Corrected errors in PIC as needed.
Monitored and enforced required community service per HUD regulations.
Prepared leases, office correspondence, notices, and reports.
Monitored HUD systems regularly and generated various reports to ensure compliance..
Managed resident lease compliance including minor resident complaints, income reporting, community service, fraud, etc. and issued lease violations as needed.
Prepared and mailed a variety of notices including monthly statements, scheduled appointment letters, follow up letters, etc.

Education

High School Diploma - General Courses

Salida, CO

01-1993

Skills

Over 24 years’ experience in local government, low-income/Public Housing/Tax Credits/Affordable Housing, homeless, or human services programs with, NAHRO-Public Housing Manager Certification since 2003, Uniform Physical Condition Standards Inspections Certification, Fair Housing / Section 504 and Americans with Disabilities Act Training, Nan Mckay - Rent Calculation, Public and Indian Housing (PIH) access, Type 60 WPM, Proficiency in MS Word, Excel, Outlook, HAB, Yardi, Fax machine, Postage machine, Copy machine, 10 keys by touch, Typewriter, and Laminator
Qualitative analysis
Securities safekeeping
Property appraisals

Qualifications

Extremely organized with attention to detail, working quickly and accurately with the ability to multitask, prioritize assignments, and organize work to accommodate shifting deadlines.
I have strong financial and analytical skills with the ability to work both independently and as part of a team. Excellent verbal communication skills and great rapport with residents and staff.
Expertise in local, state, and Federal laws governing Property Management, Housing Authority policies and procedures, HUD regulations and local laws. Familiar with various non-profit organizations, social service agencies that can assist residents with utilities, employment, medical and education. Work experience as a temporary aide providing technical and/or compliance monitoring assistance.

Timeline