Elayne Kirschman

• Aided guests with questions and concerns about their dining experience
• Active involvement in 9-hour work periods with a positive demeanor
• Engaged with people of all ages to meet and exceed guests experiences as they are welcomed
• Identified and resolved miscommunications in scheduling with colleagues

• Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location
• Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision
• Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency
• Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
• Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
• Facilitated smooth daily operations by maintaining equipment and stocking necessary supplies throughout the clinic.
• Enhanced patient care by providing assistance in examinations, treatments, and surgeries.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided personalized service to customers by recommending products tailored to their individual pet''s needs, leading to increased customer loyalty.
• Assisted customers in finding the perfect pet for their needs by sharing expert knowledge about various breeds, species, and temperaments.

Served guests enthusiastically and thoroughly

• Input orders and correctly handled money using a digitally controlled cash register
• Managed drink making in a fast and efficient manner in-store and drive-thru
• Maintained/sanitized the dining room, behind the counter, bathrooms, as well as the childrenʼs center
• Answered guests questions and took orders over the phone with proper etiquette and friendliness