Elasah Shupe

- enhanced and educated knowledge of new solar programs and how they work to benefit homeowners and the environment

- practiced responding to repeated objections to counter costumer biases

- set up appointments for when the homeowners are interested

- practiced absurd amounts of empathy and understanding even while being yelled at

- negotiated times and smokescreens in order to find the real reason for them not wanted to look into it

- demonstrated strong multitasking skills by managing multiple tables simultaneouly

- served food and beverages promptly with focused attention to customer needs

- worked with POS system to place orders, manage bills, and handle complimentary items

- collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

- investigated product concerns and communicated with departments to understand customer issues

-completed calls and followed scripts to maintain good call control

- managed daily tasks and sought opportunities to go beyond requirements and support business goals

- used good organizational skills to manage workloads

- assisted team members and managers with tasks to maintain productivity and meet project milestones

- certified Lifeguard

- trained in CPR

- requires standing for long periods of time

- some guest interaction when needed

- assisted coworkers and managers with tasks to maintain pools cleanliness/appearance

- trusted coworkers to know how to save a life and worked through any and every situation with them as a team