Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Bocconcelli

Grand Junction

Summary

Dynamic professional with a strong background in customer service and grounds maintenance, honed at FedEx Ground. Proven reliability and effective communication skills, complemented by expertise in cash handling and conflict resolution. Adept at fostering positive customer relations while ensuring operational efficiency and maintaining a clean, organized environment.

Overview

8
8
years of professional experience

Work History

Ranch Hand

K.C. Burbridge Llc.
06.2024 - 02.2025
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Herded livestock using ranch ATVs.
  • Fed livestock and chickens
  • Maintained equipment and ranch structures.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Repaired equipment and animal living spaces.

Senior QA Admin.

FedEx Ground
06.2020 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Cashier/Shelf Stocker

Mac's Liquor
03.2017 - 04.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

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Education

GED -

Fruita High/ Job Corp
Fruita, CO/Collbran, CO
04-2008

Skills

  • Grounds maintenance
  • Crop harvesting
  • Pasture management
  • Haying
  • Feeding animals - Animal care
  • Team player
  • Customer service
  • Customer assistance
  • Cash handling
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Product restocking
  • Conflict resolution
  • Documentation skills
  • Customer focus

Timeline

Ranch Hand

K.C. Burbridge Llc.
06.2024 - 02.2025

Senior QA Admin.

FedEx Ground
06.2020 - 05.2024

Cashier/Shelf Stocker

Mac's Liquor
03.2017 - 04.2018

GED -

Fruita High/ Job Corp
Elaine Bocconcelli