Motivated team player for 11 years as a registered medical assistant and realtor for 3 years. Looking to use my medical and customer service background to expand my skills in the administrative field.
Overview
17
17
years of professional experience
Work History
Referral Specialist
CommonSpirit Health
Pueblo, CO
01.2025 - Current
Coordinated patient referrals to ensure timely access to healthcare services.
Schedule patients with primary care provider.
Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
Answered telephone calls to offer referral information, answer questions, and direct calls to staff.
Insurance Verification Specialist
Interim HealthCare
Pueblo, CO
04.2024 - 01.2025
Worked with Medicaid Long Term and VA insurance primary.
Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
Answered incoming calls, directing clients to individuals addressing specific needs.
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Medical Assistant
Associates In Women's Health Care
Pueblo, CO
04.2019 - 11.2020
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Registered Medical Assistant
Women's Health Center
Pueblo, CO
12.2014 - 10.2017
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
For the first 6 months of employment worked as a float MA and assisted in front office duties ei: answered phones, schedule patients/rescheduled apt, took payments, initial intake
Registered Medical Assistant
Centura Center Of Occupational Medicine
Pueblo, CO
10.2013 - 11.2014
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Registered Medical Assistant
Pueblo Community Health Center
Pueblo, CO
04.2009 - 09.2011
Streamlined office procedures for faster processing of insurance claims and patient paperwork.
Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.