Proven Functional Analyst with a track record of enhancing system efficiency and data integrity at Colombiana De Comercio - Corbeta. Excelled in requirements gathering and stakeholder management, ensuring robust business process analysis and workflow optimization. Demonstrated adaptability by implementing innovative business intelligence solutions, significantly improving project outcomes. Detail-oriented Functional Analyst brings adept understanding of numerous considerations governing business and technical planning. 5 -plus-year experience performing impact analysis to identify and resolve complex troubleshooting areas. Expert navigation of SQL, database and HCM system software to assist with gap analysis and issue repair. Full comprehension of necessary actions for drafting docs, manuals and specification reports to serve as foundational resource.
* Training and support to end users in the use of systems and applications.
* Carrying out functional and integration tests to guarantee product quality.
* Analysis and definition of functional and technical requirements for software projects.
* Identification and resolution of problems and conflicts in application development.
* Management of the relationship with suppliers and technological partners in joint projects.
* Design and documentation of work processes and information flows.
* Preparation of data reports and reports establishing conclusions and recommendations.
* Perform system performance analysis and testing.
* Development of strategies to guarantee data integrity.
• Maintenance and updating of databases and information systems (Peoplesoft).
• Process automation.
• Coordination with suppliers and clients to guarantee the delivery of accurate information.
• Preparation of data reports and reports establishing conclusions and recommendations.
• Analysis, management and modeling of information sources.
• Delivery of PQR management metrics to the supplier (Codensa)
• Creation of projects in SAP.
• Implementation of office improvements.
• Implementation of a page for supplier management.
• Access database maintenance.
• Analysis of deviation of gas consumption at the Latam level.
• Process automation.
• Update collection reports.
• Development of a messaging management project for delinquent clients.
Requirements Gathering
SQL knowledge
Stakeholder Management
Workflow Analysis
Functional specifications
Business Process Analysis
Business intelligence tools
Effective Communication
Adaptability and Flexibility
Certified Business Intelligence foundation, Certiprof - 2024