Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDWIN ARROYO

Chemical Engineer
Bogotá,DC

Summary

Accomplished Sales Manager with a proven track record at Tecval SAS, enhancing client satisfaction and boosting sales through strategic planning and effective client relationship management. Expert in sales planning and adept at building lasting relationships, significantly increasing repeat business. Skilled in leading teams to exceed sales targets while fostering a culture of success and continuous improvement.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Sales Manager

Tecval SAS
12.2018 - 11.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Sales Manager

Process Solutions SAS
10.2015 - 11.2018
  • Design the company's annual sales plan in all product lines
  • Explore new industrial sectors to increase sales coverage.
  • Develop promotional plans for lines not known in the industry, identifying how to position them in the market.
  • Maintain and develop key accounts through consolidation strategies and incentives to generate more sales

Technical Sales Representative

Pentair Valves and Controls US LP
11.2012 - 09.2015
  • Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
  • Developed strong relationships with key industry players, enhancing company reputation and market presence.
  • Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
  • Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly.

Aftermarket Coordinator

Flowserve Colombia LTDA
06.2007 - 08.2012
  • Maintain and improve aftermarket agreements with the main accounts in Central America, Colombia and Ecuador for the lines of centrifugal pumps and mechanical seals.
  • Create the necessary marketing strategies to develop sales of spare parts and services in the region of responsibility.
  • Meet the sales goal for the coverage region

Education

MBA -

Universidad Externado De Colombia
Bogotá, Colombia
05.2001 -

Chemical Engineer

Universidad De América
Bogotá, Colombia
06-1997

Skills

Sales planning

Client relationship management

Sales reporting

Staff management

Lead generation

Business planning

Sales team training

New business development

Timeline

Sales Manager

Tecval SAS
12.2018 - 11.2024

Sales Manager

Process Solutions SAS
10.2015 - 11.2018

Technical Sales Representative

Pentair Valves and Controls US LP
11.2012 - 09.2015

Aftermarket Coordinator

Flowserve Colombia LTDA
06.2007 - 08.2012

MBA -

Universidad Externado De Colombia
05.2001 -

Chemical Engineer

Universidad De América
EDWIN ARROYOChemical Engineer