Dedicated case manager with a strong background in peer support and resource coordination. Expertise in relationship building and relapse prevention, ensuring clients achieve housing stability and personal accountability. Committed to enhancing client well-being through targeted support and crisis resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Live-In House Manager
Fresh Start Accountability Housing
Mesa, AZ
10.2025 - 05.2026
Oversaw maintenance requests, ensuring timely resolutions and quality living conditions.
Implemented safety protocols to promote a secure environment for residents and staff.
Conducted regular assessments of resident progress, providing constructive feedback and support.
Provided support during times of crisis or emergency situations by acting decisively under pressure.
Supervised home renovations and repairs, ensuring timely completion within budget constraints.
Ensured a clean and well-maintained living environment with thorough organization and housekeeping skills.
Provided support for each resident according to where they were in their recovery.
Administered random drug testing.
Truck Driver/Assistant Manager of Operations
Straughn Trucking
Phoenix, AZ
08.2025 - 05.2026
Assisted drivers with loading and unloading freight, ensuring efficient transport operations.
Communicated effectively with team members to coordinate schedules and routes for timely deliveries.
Conducted routine inspections of transport vehicles to ensure compliance with safety regulations.
Assisted in training new team members on safe handling of cargo and operational procedures.
Fostered a collaborative environment within the team, contributing to enhanced productivity and morale.
Contributed to route optimization efforts by suggesting alternative paths based on local traffic patterns or construction zones, reducing overall travel time for deliveries.
Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
Reduced accidents and maintained safety standards by conducting regular vehicle inspections and reporting any issues to the driver or supervisor.
Maintained a clean and organized truck, contributing to a professional company image for clients and customers.
Enhanced company reputation by adhering to all local and federal transportation regulations during deliveries.
Communicated with hot plant and other drivers and customer to ensure safety and satisfactory results.
Health and Wellness Navigator /Case Manager
Community Bridges Inc.
Mesa, AZ
08.2024 - 11.2024
Supported clients in identifying housing, recovery, and wellness goals while fostering independence and personal accountability.
Assisted clients in securing stable housing accessing community resources for continued recovery.
Collaborated with behavioral health professionals, case managers, and social service agencies to coordinate holistic care.
Maintained detailed case notes and documentation to track client progress and outcomes.
Conducted regular wellness and housing check-ins, ensuring safe living conditions and emotional support.
Utilized peer support principles to share lived experience and enspire hope in recovery.
Advocate for clients' needs with landlords, agencies, and treatment providers.
Monitored clients progress, provided relapse prevention support, and celebrated milestones in recovery and housing stability.
Education
No Degree - Substance Abuse Counseling And Psychology
Mohave Community College
Kingman, AZ
High School Diploma -
Southwest Open Charter School
Cortez, CO
05-2002
PRSS, TIC, MI, SFBI - Addiction Support. Peer Support
Just 1 Life Services
Mesa, AZ
Sober House Management - Supporting Recovery Housing And Addiction
Arizona State University
Tempe, AZ
12-2024
Certified Nursing Assistant -
Mohave Community College
Kingman, AZ
05-2006
No Degree - Early Childhood Development And Education
Mohave Community College
Kingman, AZ
06-2003
Skills
Peer support & advocacy
Housing stabilization & resource coordination
Motivational interviewing
Relapse prevention planning
Client documentation & case management
Trauma informed care
Crisis intervention & prevention
Confidentiality & ethics
Relationship building & empowerment strategies
Goal setting and accountability support
Certification
CM - Certified Manager Certification
PRSS- Peer Support Recovery Specialist
CPR/BLS/FA- First Aid Certified
HM-Recovery House Management
Timeline
Live-In House Manager
Fresh Start Accountability Housing
10.2025 - 05.2026
Truck Driver/Assistant Manager of Operations
Straughn Trucking
08.2025 - 05.2026
Health and Wellness Navigator /Case Manager
Community Bridges Inc.
08.2024 - 11.2024
No Degree - Substance Abuse Counseling And Psychology
Mohave Community College
High School Diploma -
Southwest Open Charter School
PRSS, TIC, MI, SFBI - Addiction Support. Peer Support
Just 1 Life Services
Sober House Management - Supporting Recovery Housing And Addiction
Arizona State University
Certified Nursing Assistant -
Mohave Community College
No Degree - Early Childhood Development And Education