Eduard Sotelo

• Proficiency in server configuration and management.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Strong collaboration skills to work effectively with the development team.
• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD).
• Knowledge of cloud infrastructure and services (e.g., AWS, Azure, Google Cloud Platform).
• Problem-solving abilities to troubleshoot issues during deployment.
• Understanding of DevOps principles and practices.

• Enhanced cloud infrastructure efficiency by implementing advanced automation techniques and tools.
• Optimized system performance for increased scalability and reliability through regular maintenance and updates.
• Collaborated with development teams to design, implement, and maintain continuous integration and deployment pipelines.
• Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before escalated.
• Proficiency in managing and troubleshooting cloud systems.
• Strong customer service skills to address user requests effectively.
• Cost optimization expertise for cloud services.
• Advanced knowledge and experience in configuring, administering, and implementing AWS environments.
• Ability to ensure high availability of systems.
• Proficiency tools and technologies including AWS, Azure DevOps, Git, Terraform, Kubernetes, and Docker.

• Provide support and guidance in configuring and troubleshooting Cisco routing, switching, security, and monitoring platforms.
• Collaborate on network design and implementation with project engineers.
• Utilize advanced analysis to diagnose hardware and software issues.
• Perform remote analysis and diagnose complex network failures, applying corrective measures.
• Document procedures and solutions to facilitate user self-service.
• Install and maintain firewall solutions and security software, following best practices and systematically updating software.

Key Technologies: Cisco Catalyst, Cisco Nexus, Cisco ACI, Cisco ISE, Meraki, Cisco Prime.

• Design, implement, and maintain LAN and WLAN networks to ensure optimal performance and reliability.
• Configure and manage network devices including routers, switches, access points, and controllers.
• Monitor network performance and troubleshoot issues to minimize downtime and ensure efficient operation.
• Implement security measures to protect the network from unauthorized access and cyber threats.
• Collaborate with other IT teams to integrate LAN-WLAN networks with other systems and services.
• Plan and execute network upgrades and expansions to accommodate business growth and technological advancements.
• Document network configurations, procedures, and policies for reference and training purposes.
• Provide support and assistance to end-users and other IT staff regarding network-related issues.

• Conduct various proof of concept tests and prepare documentation accordingly.
• Configure and implement changes in network, security, and monitoring solutions.
• Assist clients in overseeing all stages of the implemented solution lifecycle.
• Collaborate with technical staff in auditing the technological solution to ensure timely deployments and adherence to functional use cases.
• Inspect use cases before clients conduct user acceptance testing.
• Prepare, verify, and coordinate documentation to support the design of components and applications.
• Ability to work independently and collaboratively in a team environment.

Key Technologies: Cisco ISE, Cisco Meraki, Cisco Aironet.