Edith Del villar
Resumen profesional
As a versatile and results-oriented professional, I possess a robust background in customer service, inventory management, and administrative support. My expertise lies in building and maintaining positive client relationships, handling data and reporting with precision, and resolving conflicts with efficacy. I am adept at leveraging digital tools, including Excel and Canva, among other productivity applications, to streamline daily operations. Colleagues and clients alike recognize me for my reliability, clear communication, and proactive problem-solving abilities. With a strong organizational skill set and a customer-focused mindset, I am keen to contribute to a dynamic team.
Datos destacados
4
4
years of professional experience
Experiencia
Amazon Customer Services
AMAZON
Salt Lake City
2023.12 - 2025.06
- Maintained direct communication with customers to confirm deliveries, provide updates, and ensure a positive experience.
- Proactively addressed delivery issues by offering real-time solutions when packages could not be delivered as planned.
- Resolved customer concerns with professionalism and empathy, contributing to higher satisfaction and trust in the service.
- Followed delivery routes and safety protocols to optimize time and maintain accuracy in package handling.
- Customer service and client support
- Preparation of reports and documentation
- Problem-solving and incident management
- Phone support and company email management.
Orem, Utah
2022.01 - 2023.12
- Ensured compliance with production requirements by verifying quantities and ingredients of incoming materials for weight accuracy.
- Streamlined production workflow by reviewing and uploading work orders into the system for accurate scheduling.
- Managed physical inventory of pallets in the warehouse, verifying proper labeling and system registration.
- Fostered teamwork by collaborating with production and logistics teams to guarantee the timely availability of raw materials.
- Maintained precise inventory records in the system to enhance stock control and ensure traceability.
Material Handler
PHAMATECH
New Orleans
2022.01 - 2022.12
- Efficiently loaded, unloaded, and transported materials within warehouse and production areas, ensuring smooth operational flow.
- Maintained accurate inventory records through diligent identification, labeling, and tracking of materials and supplies.
- Performed regular cycle counts and effectively managed material expiry dates and allocation to minimize waste and optimize stock levels.
- Accurately pulled orders from inventory, prepared materials for shipment, and verified that deliveries corresponded with purchase orders to maintain customer satisfaction.
- Diligently recorded material handling activities, keeping clear and precise documentation of inventory statuses and movements for audit-readiness.
- Collaborated with team members to complete tasks efficiently, contributing to the support of production schedules and overall team success.
Abogada defensora
Defensoria Del Pueblo
Cartagena de Indias
2021.08 - 2021.12
- Provided legal guidance and protection of human rights by monitoring public institutions and ensuring compliance with regulations. Conducted municipal visits, handled citizen complaints, investigated potential rights violations, prepared reports, and coordinated with authorities to secure timely solutions for individuals and communities.
- Monitored compliance with human rights and public service regulations
- Provided legal assistance and handled citizen complaints
- Conducted field visits and case investigations
- Prepared reports and coordinated solutions with government authorities
Formación
MBA - Strategy, Leadership, and Innovation
Betania University
Miami 2025.01 -
Bachelor of Science - Law
Universidad Autonoma del Caribe
Barranquilla 2015.01 - 2021.06
Higher National Certificate - English
EF Education
New YorkEnfatiza tus habilidades clave
- Attention to Detail
- Inventory Tracking
- Time Management
- Work Ethic
- Problem-Solving
- Adaptability
- Responsibility
- Teamwork
- Reliability
- RF Scanner Usage
- Barcode Scanning
- Forklift Operation
- Inventory Software
Idiomas
Español
Nativo
C2
Inglés
Intermedio avanzado
B2
Cronología
MBA - Strategy, Leadership, and Innovation
Betania University
2025.01 -
Amazon Customer Services
AMAZON
2023.12 - 2025.06
2022.01 - 2023.12
Material Handler
PHAMATECH
2022.01 - 2022.12
Abogada defensora
Defensoria Del Pueblo
2021.08 - 2021.12
Bachelor of Science - Law
Universidad Autonoma del Caribe
2015.01 - 2021.06
Higher National Certificate - English
EF Education