Edgar Walsh
Greeley
Summary
Dedicated host coach with experience in training and developing staff to uphold company standards. Skilled in problem-solving and task prioritization, ensuring operational efficiency and excellent guest experiences.
Overview
6
6
years of professional experience
Work History
Server
Red Robin
Loveland
01.2024 - Current
- Processed detailed food and beverage orders accurately by operating a POS terminal.
- Maintained cleanliness, organization and stocked dining areas, bar, and beverage stations.
- Collaborated with kitchen staff to check food for accuracy and ensure customers got their food in a timely manner.
- Handled customer inquiries and resolved issues promptly with enthusiasm and using knowledge of the restaurants products.
Host Coach
Red Robin
Loveland
07.2023 - Current
- Provided high expectations of trainees and set them up for success through skill/performance assessments while holding a supportive work environment.
- Trained FOH on restaurant standards, procedures, and policies to uphold Red Robin Corporation.
- Ensured that guest and food safety were being followed at all times.
- Delegated tasks to staff to ensure all components are seen to, cared for, and completely correctly.
- Identified the guest flow and monitored servers throughout the shift to set priorities in real time to run at maximum efficiency.
Shift Leader
Which Wich Superior Sandwiches
Frisco
05.2020 - 07.2020
- Supervised and led employees to maintain productivity, ensure company policies, and optimize operations.
Education
High School Diploma -
Summit High School
Breckenridge, CO05-2019
Skills
- Customer service
- Attention to details
- Team leadership
- Training and development
- Problem solving
- Time management
- Task prioritization
- Quality control
Timeline
Server
Red Robin
01.2024 - Current
Host Coach
Red Robin
07.2023 - Current
Shift Leader
Which Wich Superior Sandwiches
05.2020 - 07.2020
High School Diploma -
Summit High School