Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDGAR ROJAS

AGUSTIN CODAZZI

Summary

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Productive Store Team Leader offering year background developing and training person team, establishing customer service goals and maintaining optimum inventory. Diligent and customer-focused individual committed to directing and coordinating activities to increase efficiency. Articulate communicator skillful in building solid relationships with employees and customers.

Overview

16
16
years of professional experience

Work History

Store Team Member

EDISON ROJAS
01.2021 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Food Store Manager

EDGAR ROJAS
03.2007 - 12.2020
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

INSTITUTO POLITECNICO DEL CARIBE
SAN JUAN DEL CESAR - LA GUAJIRA, COLOMBIA
07.2010

Skills

  • Retail Metrics and Goals
  • Ability to Lift 40 Pounds
  • Merchandise Receiving and Handling
  • Team Cooperation

Timeline

Store Team Member

EDISON ROJAS
01.2021 - Current

Food Store Manager

EDGAR ROJAS
03.2007 - 12.2020

High School Diploma -

INSTITUTO POLITECNICO DEL CARIBE
EDGAR ROJAS