Edgar Ospina Correa
International Business Manager
Envigado
Summary
Experienced sales specialist driving commerce growth and enhancing customer satisfaction through effective team collaboration and adaptability. Eager to excel in a dynamic and challenging role, contributing meaningfully to business success.
Overview
8
8
years of professional experience
2028
2028
years of post-secondary education
2
2
Languages
Work History
Customer Service Associate
Amazon Operation Services
2020.09 - 2021.12
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Freight Broker Agent
Logistics Masters
2022.10 - 2022.12
- Optimized dispatch processes with advanced logistical planning techniques that ensured efficient coordination among all parties involved. Boosted customer satisfaction by efficiently managing freight shipments and resolving issues promptly.
English-Spanish Consecutive Interpreter
Teleperformance - Freelancer
2023.02 - 2024.08
- Enabled effective communication between medical professionals and patients by delivering accurate interpretations of diagnoses and treatment plans. Developed strategies to perform accurate and consistent translations.
Freight
Seguros Bolívar – Grupo Bolívar
2019.01 - 2019.06
- Encargado de resolver cualquier necesidad que surja a nivel interno
- Externo de la empresa, liderando trabajos en equipo.
Content Moderator
TaskUs
2024.09 - Current
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content. Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
English Teacher Volunteer
AIESEC
2017.11 - 2018.02
- Increased student motivation by connecting course content to real-world situations and experiences. Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
Education
Excel Para Análisis de Datos -
IBM
Excel Filtros y Tablas Dinámicas - undefined
Comfama
International Business Manager - Business Administration And Management
Institución Universitaria De Envigado
Envigado, Colombia 2014.05 - 2019.01
No Degree - Certified C1 Level
Institución Universitaria De Envigado
Medellin, Colombia 2014.05 - 2019.01
Skills
Client support
Effective team collaboration
Commitment to professional standards
Cultural sensitivity
Effective communication
In-depth evaluation
Initiative-driven
Proficient in data analysis using Excel
Timeline
Content Moderator
TaskUs
2024.09 - Current
English-Spanish Consecutive Interpreter
Teleperformance - Freelancer
2023.02 - 2024.08
Freight Broker Agent
Logistics Masters
2022.10 - 2022.12
Customer Service Associate
Amazon Operation Services
2020.09 - 2021.12
Freight
Seguros Bolívar – Grupo Bolívar
2019.01 - 2019.06
English Teacher Volunteer
AIESEC
2017.11 - 2018.02
International Business Manager - Business Administration And Management
Institución Universitaria De Envigado
2014.05 - 2019.01
No Degree - Certified C1 Level
Institución Universitaria De Envigado
2014.05 - 2019.01
Excel Filtros y Tablas Dinámicas - undefined
Comfama
Excel Para Análisis de Datos -
IBM