Dylon Mlady
Arvada
Summary
Seasoned Yard Operations Manager at Union Pacific Railroad with a robust track record in workforce and operations management. Demonstrates expertise in policy implementation and business development, coupled with a strong aptitude for mentoring and optimizing customer satisfaction through proactive problem-solving. Excel in driving performance in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Mgr I Train Ops- Terminal
Union Pacific
09.2024 - Current
Mgr I Train Ops- Yard/Ind
Union Pacific
03.2024 - 09.2024
Mgr II Yard Ops
UNION PACIFIC RAILROAD
11.2022 - 03.2024
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Field Management Trainee
UNION PACIFIC RAILROAD
10.2022 - 11.2022
- Built relationships with coworkers and team members to increase work productivity.
- Gained experience in problem solving and troubleshooting issues for customers.
- Completed on-the-job training sessions and demonstrated learned skills to supervisors.
- Demonstrated ability to work independently and as part of a team, while managing multiple tasks simultaneously.
13 Brakeman Trnsp
UNION PACIFIC RAILROAD
08.2022 - 10.2022
- Created a positive learning environment through effective communication and problem solving techniques.
- Adapted quickly when faced with unexpected changes in plans or circumstances.
13 Brakeman trnsp
UNION PACIFIC RAILROAD
06.2014 - 01.2017
- Adapted quickly when faced with unexpected changes in plans or circumstances.
Education
Criminal Justice
Midland University
Fremont, NEBusiness
University of Nebraska-Lincoln
Lincoln, NEBusiness
Southeast community college
Lincoln, NESkills
- Policy Implementation
- Business Development
- Performance Management
- Business Administration
- Workforce Management
- Operations Management
Timeline
Mgr I Train Ops- Terminal
Union Pacific
09.2024 - Current
Mgr I Train Ops- Yard/Ind
Union Pacific
03.2024 - 09.2024
Mgr II Yard Ops
UNION PACIFIC RAILROAD
11.2022 - 03.2024
Field Management Trainee
UNION PACIFIC RAILROAD
10.2022 - 11.2022
13 Brakeman Trnsp
UNION PACIFIC RAILROAD
08.2022 - 10.2022
13 Brakeman trnsp
UNION PACIFIC RAILROAD
06.2014 - 01.2017
Business
University of Nebraska-Lincoln
Business
Southeast community college
Criminal Justice
Midland University
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