Dylan Tozer
Pueblo
Summary
Dynamic and results-oriented professional with extensive experience at Seven Branches Bakery, excelling in customer service excellence and point of sale proficiency. Demonstrated ability to increase sales through expert product recommendations and exceptional hospitality. Proven track record in fostering customer loyalty and managing transactions with utmost accuracy. Skilled in effective communication, ensuring operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Hybrid Cashier/Bakery Worker
Seven Branches Bakery
10.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
Centennial High School
2525 Mountview Dr05-2025
Skills
- Drawer balancing
- Product restocking
- Returns processing
- Payment posting
- Guest inquiries
- Point of sale proficiency
- Sales transactions
- Complex Problem-solving
- Hospitality and accommodation
- Customer service excellence
- Basic math
- Time management skills
- Clear communication
- Sales expertise
- Product recommendations
Timeline
Hybrid Cashier/Bakery Worker
Seven Branches Bakery
10.2023 - Current
High School Diploma -
Centennial High School
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