Dylan Moroski
Colorado Springs,CO
Summary
I am a hardworking person who always loves a challenge, and learning new skills. I don't stop until I have completed my goals. I am good under job stress, and never fail to keep a smile! I never let my personal life interfere with work. I am great with customers, and I love talking to and meeting new people. I love helping people! I always strive to not only achieve the bar, but excell past it.
Overview
1
1
year of professional experience
Work History
Tire Service Technician
Discount Tire
06.2023 - 04.2024
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Streamlined workflow by organizing workspace efficiently, ensuring all necessary tools were easily accessible during the service process.
- Enhanced customer satisfaction by providing timely and accurate tire maintenance services.
- Proactively identified opportunities for process improvements that led to better overall service quality.
- Diagnosed and resolved complex tire issues for customers, ensuring optimal vehicle performance.
- Contributed to team success by consistently meeting or exceeding productivity targets in a high-volume setting.
- Increased repeat business with exceptional tire repair, replacement, and balancing services.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Assisted in training new hires on company policies, procedures, and best practices for successful job performance.
- Collaborated with other technicians on challenging projects to achieve top-quality results for customers quickly.
- Educated customers on proper tire care and maintenance practices, helping them extend the life of their tires and reduce future repair costs.
Education
High School Diploma -
Civa Charter Academy High School
Colorado Springs, CO05.2024
Skills
- Worked on cars a lot during free time
- Very detail oriented
- A lot of mechanical knowledge
- Lots of experience with different tools
- Pick up on skills easily
- Kind to everyone
- Love talking to new people/ customers
Timeline
Tire Service Technician
Discount Tire
06.2023 - 04.2024
High School Diploma -
Civa Charter Academy High School
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