Dylan Luc
Colorado Springs
Summary
Resourceful professional with extensive experience in high-pressure dining environments. Expertise in cash handling and operational efficiency. Proven ability to multitask and communicate effectively, contributing to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Pho & Grill
Colorado Springs
05.2022 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Processed customer payments efficiently using point-of-sale systems.
- Managed multiple tables, ensuring timely service and prioritizing guest needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to a high volume of daily customers.
- Processed cash transactions accurately, adhering to company procedures for financial integrity.
Event Volunteer
Colorado Springs Chinese Cultural Institute
Colorado Springs
02.2018 - 02.2018
- Coordinated logistics for venue setup and equipment management.
- Collaborated with team members to ensure smooth event execution.
- Maintained order in the event area by ensuring all safety regulations were followed.
- Served food and beverages to guests during breaks between activities.
Event Volunteer
Colorado Springs Chinese Cultural Institute
Colorado Springs
02.2017 - 02.2017
- Managed registration processes, ensuring smooth check-in and providing key information to participants.
- Greeted and welcomed guests to the event venue.
- Provided information about the event and answered questions from attendees.
- Coordinated refreshments during intermissions, enhancing guest experience and satisfaction.
- Collaborated with security personnel to maintain a safe environment for all attendees and participants.
Education
Bachelor of Science - Information Systems
University of Colorado At Colorado Springs
Colorado Springs, CO05-2024
Skills
- Customer service excellence
- Cash handling
- Attention to detail
- Multitasking under pressure
- Team collaboration
- Adaptable under pressure
Certification
Lean Six Sigma Yellow Belt
Timeline
Server
Pho & Grill
05.2022 - Current
Event Volunteer
Colorado Springs Chinese Cultural Institute
02.2018 - 02.2018
Event Volunteer
Colorado Springs Chinese Cultural Institute
02.2017 - 02.2017
Bachelor of Science - Information Systems
University of Colorado At Colorado Springs