Dylan Edwards
Lakewood
Summary
I’m a motivated and detail-oriented Accounting student at the University of Denver’s Daniels College of Business, passionate about applying analytical and problem-solving skills to real-world business challenges. My experience in customer service and administrative roles has strengthened my ability to communicate clearly, manage responsibilities efficiently, and maintain accuracy under pressure. I bring a blend of professionalism, teamwork, and leadership to every task. I’m currently seeking accounting or finance internship opportunities where I can contribute to a team, develop practical skills in financial analysis, and continue building a strong foundation for a career in business and accounting.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Dairy Queen
03.2025 - 08.2025
- Supervised and trained team members to improve service efficiency and uphold company standards.
- Managed cash transactions and maintained accuracy in daily sales and register reports.
- Streamlined workflow processes to enhance speed and quality of customer service.
- Recognized by management and customers for professionalism and leadership.
Guest Service Representative
Elitch Gardens Theme & Water Park
03.2024 - 11.2024
- Resolved a high volume of customer inquiries daily with clear communication and a focus on satisfaction.
- Made independent decisions to address operational issues in a fast-paced environment.
- Collaborated with cross-department teams to ensure smooth guest operations.
- Communicated effectively with diverse guests, including non-English speakers.
Administrative Intern
Think Bluedoor
02.2023 - 03.2023
- Supported consultants by organizing data, documentation, and client materials.
- Created and formatted Excel spreadsheets using formulas and charts to visualize business data.
- Improved reporting accuracy by reviewing and correcting inconsistencies in data entry.
Intern
Npf Networks
03.2021 - 04.2021
- Installed and configured computer systems for a real estate firm’s office expansion.
- Followed detailed setup procedures and verified hardware functionality.
- Reported progress updates and technical findings to project supervisors.
Education
Accounting, Business -
University of Denver
05.2029
High School Diploma - General Studies
Lakewood High School
01.2025
Skills
- Microsoft Excel
- Team Leadership
- Business Process Improvement
- Customer service excellence
- Effective communication skills
- Strong work ethic
- Problem-solving
- Attention to detail
- Positive attitude
Websites
Accomplishments
- Achieved numerous positive customer reviews through effectively helping with order accuracy and improving output delivery times .
- Supervised entire stores at Dairy Queen.
- Achieved huge reduction in customer service wait times through effectively helping with implementations of computer strategies I discovered at Elitch's.
- Graduated with a 4.2 GPA, High Honors, numerous AP classes taken, and club and school engagement.
- A member of the DU Pine Leadership Program, where I am improving my leadership skills and engaging in volunteer work.
Languages
French
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Artificial Intelligence (AI)
- Running
- Strategy Games
- Photography
Timeline
Food Service Worker
Dairy Queen
03.2025 - 08.2025
Guest Service Representative
Elitch Gardens Theme & Water Park
03.2024 - 11.2024
Administrative Intern
Think Bluedoor
02.2023 - 03.2023
Intern
Npf Networks
03.2021 - 04.2021
High School Diploma - General Studies
Lakewood High School
Accounting, Business -
University of Denver