Dylan Cox
Longmont
Summary
Customer-focused general manager with extensive experience in enhancing production efficiency and reducing downtime. Proven ability to manage multiple projects under pressure while meeting tight deadlines. Strong leadership and strategic planning skills drive operational success and team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Pizza Hut
01.2024 - 06.2025
- Reviewed P&L statements weekly with Area Director to ensure financial accuracy.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Conducted local store marketing initiatives to drive sales growth.
- Hired and developed employees to enhance team performance.
- Controlled food and labor costs to maximize profitability.
- Performed comprehensive store reviews, identifying opportunities for profit enhancement.
- Trained Area Director and Market President on operational best practices.
Assistant Manager
Pizza Hut
01.2022 - 01.2024
- Supervised daily operations, including shift scheduling and duty assignments.
- Resolved conflicts between team members through effective mediation.
- Addressed customer service inquiries and complaints promptly.
- Maintained professionalism while diffusing tense situations during stressful times.
Shift Leader
Pizza Hut
01.2019 - 01.2021
- Resolved customer complaints promptly and professionally.
- Monitored employee performance and provided feedback for improvement.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Education
Computer Science
Colorado State University Global
01.2019
High School Diploma -
Longmont High School
01.2018
Skills
- Financial analysis and P&L management
- Employee training and development
- Cost control strategies
- Sales strategy formulation
- Customer service excellence
- Team building
- Conflict resolution
- Time management
Certification
- Certified Serve Safe Proctor, 01/01/24
- Serve Safe, 01/01/25
- Certified Training Store, 01/01/25
Additional Information
3.5, 4.2 GPA, Academic all state football player, Member of Fellowship of Christian Athletes
References
References available upon request.
Timeline
General Manager
Pizza Hut
01.2024 - 06.2025
Assistant Manager
Pizza Hut
01.2022 - 01.2024
Shift Leader
Pizza Hut
01.2019 - 01.2021
Computer Science
Colorado State University Global
High School Diploma -
Longmont High School