Dylan Bauer
Windsor
Summary
Eager and willing to learn new job duties and complete them by going above and beyond. Excellent communication and customer service skills for solving problems swiftly and without controversy. Charismatic leader at work and supported Managers in a variety of efforts. I currently possess my Associates of Arts Degree, and currently working to get my Bachelors Degree in Earth Science.
Overview
7
7
years of professional experience
Work History
Grocery Associate
King Soopers
11.2025 - Current
- The main responsibility of a Grocery Associate is to keep the store replenished, unload the shipments that come to the store, keeping the various equipments up to date, and many more. There is much heavy lifting required with pallet jacks and other large, un-powered equipment.
- Using conflict resolution and de-escalation has improved my customer service over the course of my time working.
- Managed projects throughout the store on managers orders, including directing other associates when necessary.
- Excellent communication skills with store employees, upper management, and customers.
- Assisted customers with product inquiries and selections, providing excellent service and enhancing shopping experience.
- Maintained cleanliness and organization of store aisles, ensuring a safe environment for customers and staff.
Customer Service Associate
Breeze Thru Car Wash
06.2021 - 10.2023
- Attended to customers and resolved any problems that they were experiencing. Processed 2000 customers per day. Resolved conflicts between customers and employees. Trained 3 people on CSA duties. Worked for this employer while attending college. Eventually, they could no longer accommodate my school schedule, and I had to quit. Eligible for re-hire.
- Operated point of sale pay station swiftly and explained it to customers easily to overcome any frustrations.
- Outstanding communication skills to lead customers into car wash within bars and in neutral gear.
- Admirable customer service to include finding a customer’s lost dog and returning it to her while working.
- Maintained, troubleshot and fixed the car wash equipment and components in emergency circumstances to keep car wash moving and serving 2000 customers per day.
- Operated a variety of power and hand tools to ensure the job was completed safely and swiftly.
Front End Associate/Cashier
Kroger
06.2019 - 06.2022
- Supervised Self-Check-out and helped frustrated customers with double charges, mischarges, etc. while they were checking their own groceries out. Cashiered at multiple lanes serving customers, processed transactions and handled money to make change. Performed cart retrieval in parking lot, carried groceries to cars, bagged groceries for customers safely and swiftly while conversing with customers. Stocked shelves and moved heavy pallets with pallet jack.
- Trained Cashiers and Cashiered in many different lanes to provide excellent customer service while scanning groceries, processing transactions and handling money.
- Supervised Self-Check-out to demonstrate value, assisted frustrated customers and kept the process moving.
- Trained new employees in Cashiering, Front End duties and well as cleaning, stocking shelves and using pallet jacks safely.
- Assisted customers with their shopping needs and helped them find items within the store. Provided a quality shopping experience for all customers and solved any problems they had.
Education
Certificate - Drone (Unmanned Aircraft Systems) Operation
Aims Community College
01-2024
Bachelors Degree - Earth Sciences
University of Northern Colorado
Greeley, CO01-2026
Associates of Art - General Studies
Front Range Community College
Fort Collins, CO01-2023
High School Diploma - undefined
Colorado Early Colleges
Fort Collins, CO01-2019
Skills
- Computer Software
- Computer Programs
- Customer Service
- Training
- Problem Solving
- Excellent Communication
- Troubleshooting
- Mechanical knowledge
- Electrical Wiring
- Power tools
- Motor Control Center
- Punctuality
- Shelf stocking
- Cleanliness maintenance
- Product rotation
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
Accomplishments
- Outstanding verbal communication skills for excellent customer service in difficult situations.
- Computer proficiency in Microsoft Office, Adobe Photoshop and data entry
- Mechanical knowledge to troubleshoot problems and repair MCC electrical system.
Timeline
Grocery Associate
King Soopers
11.2025 - Current
Customer Service Associate
Breeze Thru Car Wash
06.2021 - 10.2023
Front End Associate/Cashier
Kroger
06.2019 - 06.2022
Certificate - Drone (Unmanned Aircraft Systems) Operation
Aims Community College
Bachelors Degree - Earth Sciences
University of Northern Colorado
Associates of Art - General Studies
Front Range Community College
High School Diploma - undefined
Colorado Early Colleges