Dyami Fuentes
Colorado Springs
Summary
Professional with expertise in creating safe, engaging environments for children. Proficient in customer interaction across diverse age groups, delivering effective support and guidance. Experienced in training and mentoring team members, fostering collaboration and teamwork. Dedicated to enhancing team dynamics and ensuring high-quality service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Colorado Springs
09.2025 - Current
- Provided excellent customer service during peak hours and maintained positive guest relations.
- Prepared food items following safety and cleanliness standards in a fast-paced environment.
- Operated kitchen equipment safely while adhering to company safety protocols and procedures.
- Collaborated with team members to streamline workflows and improve service efficiency.
- Handled cash transactions accurately while processing orders with attention to detail.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
Learn and Play Associate
YMCA Of Pikes Peak Region
Colorado Springs
08.2024 - Current
- Engaged with members to provide information about services and activities.
- Collaborated with team members to implement safety protocols in all areas.
- Facilitated youth programs that promote personal development and teamwork skills.
- Trained new staff on operational procedures and customer service standards.
- Built relationships with customers by providing friendly customer service.
- Created an engaging and safe environment for children of various ages.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Events Team Member
Flipshack Gymnastic Fitness
Colorado Springs
08.2022 - 11.2024
- Set up equipment and ensured safety protocols were followed during activities.
- Collaborated with team members to create engaging event schedules and activities.
- Communicated with participants and parents about event details and expectations.
- Maintained cleanliness and organization of gym facilities before and after events.
- Provided customer service support during events, ensuring guests had a positive experience.
Education
High School Diploma -
Palmer High School
Colorado Springs, CO05-2024
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Basic math
- Problem-solving
- Verbal and written communication
- Willingness to learn
Certification
CPR First Aid certified
Affiliations
Aerospace Engineer Student, Pikes Peak State College
References
References available upon request.
Timeline
Crew Member
McDonald's
09.2025 - Current
Learn and Play Associate
YMCA Of Pikes Peak Region
08.2024 - Current
Events Team Member
Flipshack Gymnastic Fitness
08.2022 - 11.2024
High School Diploma -
Palmer High School